RASHEED MUSTAPHA
Regina
Summary
Dynamic delivery driver with a proven track record at WinEx Services, recognized for enhancing customer satisfaction through timely and accurate deliveries. Skilled in safe driving and route optimization, I maintain a positive attitude and strong relationships with clients, ensuring a dependable and efficient service in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
WinEx Services
05.2023 - 06.2025
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Delivery Assistant
Kwik Delivery
02.2021 - 03.2023
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- Ensured proper handling of packages, preventing damages during transit.
- Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
- Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
- Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
- Maintained accurate records of deliveries and pickups for efficient tracking and reporting purposes.
- Supported warehouse operations by assisting with inventory management when necessary.
Delivery Driver
CourierPlus Service Limited
02.2017 - 11.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
Diploma in Business Administration - Business Administration And Management
University of Regina
Regina04-2024
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Loading and unloading
Languages
English
Full Professional
Certification
• Safe Check Advanced Food Safety Certificate
• WHMIS
• CPR/AED First Aid Certificate
Timeline
Delivery Driver
WinEx Services
05.2023 - 06.2025
Delivery Assistant
Kwik Delivery
02.2021 - 03.2023
Delivery Driver
CourierPlus Service Limited
02.2017 - 11.2019
Diploma in Business Administration - Business Administration And Management
University of Regina
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