Rebeka Rajnikova
Abu Dhabi, United Arab Emirates
Summary
Motivated individual who is knowledgeable about the airline industry. Offers a strong work ethic and a motivated, service-driven personality. Looking for a role working as part of a dynamic cabin crew.
Overview
9
9
years of professional experience
Work History
International Flight Attendant
Etihad Airways
04.2022 - Current
- Took part in safety demonstrations to educate passengers about safety procedures and proper use of safety equipment.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Wrote flight reports outlining unusual incidents during flight to allow regulatory organizations determine cause and eliminate risks.
- Guided passengers in following safety procedures in emergency situations and offered reassurance to calm anxieties.
- Administered basic first aid, keeping calm and focused to minimize disruptions to other passengers.
- Welcomed passengers on board and directed individuals to booked seats with warm, professional demeanor.
- Interacted warmly and professionally with travelers of different backgrounds and cultures, upholding brand standards.
Project Coordinator
Pure Health
09.2021 - 03.2022
- Prepared presentations for customers detailing project scope, progress and results.
- Designed, planned, created, implemented and monitored all aspects of the project.
- Performed billing, bookkeeping and other project management administrative tasks to help keep projects on schedule and within budget.
- Contributed to provision of documentation for new projects and initiatives to communicate project requirements to team members.
- Handled communication received through team's mailbox, website and other digital channels, responding appropriately to keep communication lines open with team members.
International Flight Attendant
Emirates Airline
12.2018 - 08.2020
- Extremely high levels of customer service and interaction withdifferent cultures
- Trained to deal with emergency situations, safety and securitytraining
- Assertiveness, adaptability and strong time management skills
- Managing conflict and feedback coaching skills
- Professional and presentable image, uniform standard trainingand etiquette lessons
Guest Relation Officer
Doubletree By Hilton Hotel
04.2016 - 11.2018
- Handle guest complaints and refer them as necessary, follows up on corrective/preventive action
- Work closely with guest relations team to ensure Priority Club and
- Ambassador Members consistently receive all benefits, repeat guests and other VIP's receive special recognition and service&
- Enrolment targets are met
- Monitor Reception Colleagues to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
- Promotes Priority Club & Ambassador programs
Education
Diploma - Business Management
University of Economics And Business
Bratislava, Slovakia 2018
High School Diploma -
Pedagogical And Social Academy of Ss Benedict
Trenčín2015
Skills
- Interpersonal communications
- Problem-solving
- Time management
- Decision-making, critical thinking
- Attention to detail
- Public speaking
Languages
Slovak
First Language
English
Proficient
C2
Czech
Advanced
C1
Timeline
International Flight Attendant
Etihad Airways
04.2022 - Current
Project Coordinator
Pure Health
09.2021 - 03.2022
International Flight Attendant
Emirates Airline
12.2018 - 08.2020
Guest Relation Officer
Doubletree By Hilton Hotel
04.2016 - 11.2018
Diploma - Business Management
University of Economics And Business
High School Diploma -
Pedagogical And Social Academy of Ss Benedict
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