Rebeka Rajnikova
Abu Dhabi, United Arab Emirates
Summary
Motivated individual who is knowledgeable about the airline industry. Offers a strong work ethic and a motivated, service-driven personality. Looking for a role working as part of a dynamic cabin crew.
Overview
9
9
years of professional experience
Work History
International Flight Attendant
Etihad Airways
Abu Dhabi, United Arab Emirates
04.2022 - Current
- Took part in safety demonstrations to educate passengers about safety procedures and proper use of safety equipment.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Wrote flight reports outlining unusual incidents during flight to allow regulatory organizations determine cause and eliminate risks.
- Guided passengers in following safety procedures in emergency situations and offered reassurance to calm anxieties.
- Administered basic first aid, keeping calm and focused to minimize disruptions to other passengers.
- Welcomed passengers on board and directed individuals to booked seats with warm, professional demeanor.
- Interacted warmly and professionally with travelers of different backgrounds and cultures, upholding brand standards.
Project Coordinator
Pure Health
Dubai, United Arab Emirates
09.2021 - 03.2022
- Prepared presentations for customers detailing project scope, progress and results.
- Designed, planned, created, implemented and monitored all aspects of the project.
- Performed billing, bookkeeping and other project management administrative tasks to help keep projects on schedule and within budget.
- Contributed to provision of documentation for new projects and initiatives to communicate project requirements to team members.
- Handled communication received through team's mailbox, website and other digital channels, responding appropriately to keep communication lines open with team members.
International Flight Attendant
Emirates Airline
Dubai, United Arab Emirates
12.2018 - 08.2020
- Extremely high levels of customer service and interaction withdifferent cultures
- Trained to deal with emergency situations, safety and securitytraining
- Assertiveness, adaptability and strong time management skills
- Managing conflict and feedback coaching skills
- Professional and presentable image, uniform standard trainingand etiquette lessons
Guest Relation Officer
Doubletree By Hilton Hotel
Bratislava, Slovakia
04.2016 - 11.2018
- Handle guest complaints and refer them as necessary, follows up on corrective/preventive action
- Work closely with guest relations team to ensure Priority Club and
- Ambassador Members consistently receive all benefits, repeat guests and other VIP's receive special recognition and service&
- Enrolment targets are met
- Monitor Reception Colleagues to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
- Promotes Priority Club & Ambassador programs
Education
Diploma - Business Management
University of Economics And Business
Bratislava, Slovakia 2018
High School Diploma -
Pedagogical And Social Academy of Ss Benedict
Trenčín2015
Skills
- Interpersonal communications
- Problem-solving
- Time management
- Decision-making, critical thinking
- Attention to detail
- Public speaking
Languages
Slovak
First Language
English
Proficient
C2
Czech
Advanced
C1
Timeline
International Flight Attendant
Etihad Airways
04.2022 - Current
Project Coordinator
Pure Health
09.2021 - 03.2022
International Flight Attendant
Emirates Airline
12.2018 - 08.2020
Guest Relation Officer
Doubletree By Hilton Hotel
04.2016 - 11.2018
Diploma - Business Management
University of Economics And Business
High School Diploma -
Pedagogical And Social Academy of Ss Benedict