RENEE HEATH
WEYBURN
Summary
Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Overview
7
7
years of professional experience
Work History
Information Data Analyst
Government of Saskatchewan
07.2024 - Current
- Enter and maintain a high volume of information within the Linkin system
- Ensure the validity of data and records entered and stored in the database
- Identify errors and their causes, performing research to find correct information
- Testig and recommending fixes and making data corrections when necessary
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
Immigration Officer
Government of Saskatchewan
03.2020 - 07.2024
- Company Overview: Ministry of Immigration and Career Training
- Assess and make recommendations regarding the eligibility of Saskatchewan Immigrant Nominee Program (SINP) applications from skilled workers looking to immigrate to Saskatchewan, based on program criteria
- Hold a high success rate in acceptance of application recommendations during manager review
- Conduct research to verify and determine the validity of documentation submitted by applicants
- Identify potential fraud concerns, including leading research into large fraud ring and provide detailed referrals to the Program Integrity Unit when necessary
- Appointed as acting senior immigration officer to assist management in assessing the work of my colleagues and providing feedback to others for improvement in their application assessment
- Trained new immigration officers on the SINP's numerous skilled worker sub-categories
- Consistently exceeded SINP processing expectations
- Remain highly organized in a fast-changing work environment by maintaining an updated inventory of processed applications/applications to be processed
- Ministry of Immigration and Career Training
Customer Service/Information Verification Analyst
Government of Saskatchewan
10.2019 - 03.2020
- Company Overview: Ministry of Immigration and Career Training
- Provide direct front-end customer service over the telephone and in-person requests for information on a variety of topics related to the SINP
- Enter and retrieve data using customized software, ensuring applications are verified before proceeding to the next step in the process
- Receiving, sorting and distributing mail to appropriate parties
- Performing general administrative duties including answering phones, typing, service requests, etc
- Analyze and verify information submitted by applicants on SINP immigration applications
- Assisting in training new Information Verification Clerk staff members on a variety of files and scenarios
- Provide clear, accurate, and well communicated information to immigration clients via phone, email, and in person
- Provide detailed suggestions, proposals and recommendations for immigration applications for 'in Saskatchewan' applications
- Ministry of Immigration and Career Training
Administrative Assistant
Government of Saskatchewan
08.2018 - 10.2019
- Company Overview: Ministry of Government Relations
- Provide comprehensive administrative support and responsible for assisting with the operation and maintenance of office equipment
- Retrieve, sort, and distribute mail
- Type, update, retrieve, maintain, format and transmit correspondence using the Government of Saskatchewan visual identity standards
- Provide information and/or answers related questions from internal and/or external persons based on departmental procedures
- Provide switchboard services by receiving, transferring, and/or referring calls
- Ministry of Government Relations
Education
Office Education Certificate - Office Education
Dumont Technical Institute
Regina, SK06-2014
High School Diploma -
Michael A. Riffel High School
Regina, SK06-2013
Skills
- Data visualization and presentations
- Data analysis
- Excel functions
- Data cleaning
- Analytical problem solving
- Database management
- Proven office management and organizational skills
- Outstanding interpersonal communication skills
- Ability to perform manual accounting and invoicing
Timeline
Information Data Analyst
Government of Saskatchewan
07.2024 - Current
Immigration Officer
Government of Saskatchewan
03.2020 - 07.2024
Customer Service/Information Verification Analyst
Government of Saskatchewan
10.2019 - 03.2020
Administrative Assistant
Government of Saskatchewan
08.2018 - 10.2019
Office Education Certificate - Office Education
Dumont Technical Institute
High School Diploma -
Michael A. Riffel High School
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