Caster Troy Ventura
Regina Beach
Summary
Adept at multitasking and maintaining high standards of cleanliness, I excelled as a Crew Trainer at McDonald's, where I ensured food safety and quality, significantly enhancing customer satisfaction. My ability to adapt and solve problems under pressure, coupled with expertise in sanitation procedures, propelled team efficiency and operational excellence.
Overview
2025
2025
years of professional experience
Work History
Crew Member
McDonald's
11.2024 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Marketing Intern
Saint Louis University
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Assisted in the planning and execution of successful product launch events.
Store Business Handler
Cloud Session Baguio
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
- Lifted up to Number pounds on regular basis.
- Addressed customer inquiries and concerns, providing accurate information and resolving issues promptly.
Education
Criminology
University of Baguio
Baguio City PhilippinesAccounting, Business, And Management (ABM)
Saint Louis University Senior High School
Philippines 06.2023
Skills
- Multitasking
- Order accuracy
- Workplace safety
- Task delegation
- Cleanliness standards
- Food preparation
- Sanitation procedures
- Food safety
- Quality assurance
- Job skill building
- Classroom experience
- Reliability
- Organizational skills
- Adaptability and flexibility
- Problem-solving
- Internship experience
Languages
English
Professional Working
Timeline
Crew Member
McDonald's
11.2024 - Current
Marketing Intern
Saint Louis University
Store Business Handler
Cloud Session Baguio
Criminology
University of Baguio
Accounting, Business, And Management (ABM)
Saint Louis University Senior High School
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