Richard Lukáč
Prešov
Summary
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
22
22
years of professional experience
Work History
Sales Representative
Klosterfrau Healthcare S.r.o.
04.2019 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Key Account Manager
Abbott Laboratories Limited
08.2007 - 04.2018
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
Executive Manager
EREL Spol.s R.o.
01.2003 - 08.2007
- Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Implemented data-driven decision-making processes to drive continuous improvement in overall company performance.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Education
MBA - Marketing
International Management School
Prešov02-2018
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales strategy development
Timeline
Sales Representative
Klosterfrau Healthcare S.r.o.
04.2019 - Current
Key Account Manager
Abbott Laboratories Limited
08.2007 - 04.2018
Executive Manager
EREL Spol.s R.o.
01.2003 - 08.2007
MBA - Marketing
International Management School
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