Riya Patel
North Battleford
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Beaver Hotel
09.2023 - Current
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Develop strong working relationships with staff, fostering a positive work environment.
- Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborate with the management team to develop strategic plans for business growth and improvement.
- Maintain and update schedules, calendars and agendas.
- Review sales and gross profit report to assess company efficiency.
Pharmacy Manager/Owner
Fair Price Pharmacy
08.2019 - 02.2023
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Increased revenue through effective promotions, marketing strategies, and cross-selling initiatives.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Pharmacy Assistant
Health Hub Pharmacy
10.2018 - 06.2019
- Assisted pharmacist with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Updated computer system with current customer, payment and inventory information.
- Completed cash register transactions by handling cash and online payments.
- Verified patient information to correctly dispense medications.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Education
Bachelor of Science - Pharmacy
Gujarat Technological University
Gujarat, India06.2019
Skills
- Medication Education
- Medication Assessments
- Team Leadership
- Staff Management
- Strategic Planning
- Operations Management
- Sales management
- Business Development
- Customer Service
- Computer Skills
- Decision-Making
Timeline
Assistant Manager
Beaver Hotel
09.2023 - Current
Pharmacy Manager/Owner
Fair Price Pharmacy
08.2019 - 02.2023
Pharmacy Assistant
Health Hub Pharmacy
10.2018 - 06.2019
Bachelor of Science - Pharmacy
Gujarat Technological University
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