Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Robert Smidak

Bratislava

Summary

I'm Robert, a dedicated father, a passionate advocate for healthy living, and a relentless pursuer of knowledge through both books and hands-on experiences. My journey within the expansive realm of Information Technology has been exhilarating and fulfilling, spanning over 7 years as an accomplished Senior Professional in IT field for diverse IT systems.

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Senior Professional

Yanfeng
06.2022 - Current

Operation & System Owner:
• Cyberquery (Cyberscience)
• Sharepoint (Microsoft)
• Corporate Websites (Drupal)

Global Coordinator:
• PowerBI (Microsoft)
• AMS (Infor)
• HFM (in-house application)
• BPM (in-house application)

Senior Information Technology Consultant

Contractor
11.2020 - Current

Navigating through a freelance IT journey, I've empowered various sectors with tailored tech solutions: driving digital transformations in automotive, enhancing data management in health, and fortifying ITSM knowledge in banking. A period of diverse challenges and continuous learning, each project sharpened my skills and broadened my industry insights, propelling me forward with enriched expertise.

IT Corporate Solutions Consultant

ZSE
12.2019 - 11.2020

Operation & System Owner:
• Intranet (in-house CMS)
• Public portals (e.g. ZSDIS.sk, ZSE.sk)
• RT (Request Tracker)
• PowerBI (Microsoft)
• Archiving (OpenText)
• LMS (Totara)
• DMS (in-house application)

Senior IT Specialist

PricewaterhouseCoopers
01.2016 - 06.2019

• CEE IT ServiceDesk Supervisor (including implementation of G Suite, ServiceNow, Skype for Business, OneDrive)
• CEE IT Knowledge Manager Deputy
• SK IT Relationship Manager Deputy
• SK IT Team leader (led team of 7)
• Application Owner of several SK finance applications and security system

Education

Management

Faculty of Management, Comenius University
Bratislava

Skills

  • Application Ownership
  • Programming Skills
  • Customer Experience & Needs Assessments
  • Operational Processes
  • Team Leadership
  • Technical Management
  • Providing Feedback
  • Time Management
  • Exceptional Attention to Detail

Certification

  • ITIL® Foundation Certificate in IT Service Management (Axelos)
  • Certified System Administrator in ServiceNow
  • Programming in Javascript (Sololearn)
  • Webrebel (HTML, CSS & Javascript)
  • Upper-Intermediate B2 in English (British Council)


Languages

Slovak
Native language
Czech
Proficient
C2
English
Advanced
C1
German
Elementary
A2
Polish
Intermediate
B1

Timeline

IT Senior Professional

Yanfeng
06.2022 - Current

Senior Information Technology Consultant

Contractor
11.2020 - Current

IT Corporate Solutions Consultant

ZSE
12.2019 - 11.2020

Senior IT Specialist

PricewaterhouseCoopers
01.2016 - 06.2019

Management

Faculty of Management, Comenius University
Robert Smidak