Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roberta Dushire

Moose Jaw

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Assistant Store Manager

Maurice's
Moose Jaw
02.2024 - 08.2024
  • Assisted in managing daily store operations and employee schedules.
  • Trained new staff on customer service and sales techniques.
  • Oversaw inventory management and restocking procedures.

Retail Department Manager

Real Canadian Superstore
Moose Jaw, SK
04.1997 - 02.2023
  • Managed departmental operations with many responsibilities
  • Set and updated weekly work schedules to meet coverage demands by considering factors like customer levels, planned promotions and individual colleague strengths
  • Coached sales associates in product specifications, sales incentives and selling techniques significantly increasing customer satisfaction ratings
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Conducted customer needs to identify preferences and drive profitability
  • Observed, coached, supervised and evaluated 100 department colleagues
  • Tracked weekly sales to develop reports for senior leadership
  • Exceeded sale goals and accomplished business objectives by inspiring colleagues and promoting targets
  • Planned and delegated assignments
  • Reduced overhead costs, adhering to budget limits

Education

Cosmetology

The Academies
Moose Jaw , SK
08.2017 - 06.2018

High School Diploma

McLurg High School
Wilkie, SK
1990

Skills

  • Flexible Work Schedule
  • Verbal and Written Communication
  • Cash Handling and Reconciliation
  • Customer Service
  • Coaching and Mentoring
  • Financial Recordkeeping
  • Handling Complaints and Inquiries
  • Staff Hiring and Retention
  • Performance Tracking and Evaluations
  • Recruitment and Training
  • Health and Safety Procedures
  • POS Software
  • Safety and Security
  • Company Standards Enforcement
  • Quarterly Reviews
  • Daily Task Assistance
  • Employee Relationships
  • Positive Attitude

Certification

First aid Intermediate (OHS Standard First Aid) Level C CPR/AE 2024

Serve It Right Saskatchewan -2018

Food Handling Safety - 2018

Timeline

Assistant Store Manager

Maurice's
02.2024 - 08.2024

Cosmetology

The Academies
08.2017 - 06.2018

Retail Department Manager

Real Canadian Superstore
04.1997 - 02.2023

High School Diploma

McLurg High School
Roberta Dushire