Rochelle Lambkin
YORKTON
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server/Bartender
Mr. Mikes Steakhouse Casual
YORKTON
08.2024 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Delivered food and beverages accurately to tables and bar areas.
- Assisted in maintaining cleanliness and organization of dining and service areas.
- Handled customer inquiries and resolved issues promptly and professionally.
- Upsold menu items to enhance guest dining experience and boost sales.
- Participated in training new staff on service standards and procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Engaged with patrons to create a welcoming and enjoyable atmosphere.
- Prepared and served beverages according to customer preferences.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Administration
Yorkton Dreamcentre
Yorkton
01.2022 - 09.2022
- Organized church events and activities to foster community engagement.
- Managed church communications through newsletters and social media platforms.
- Coordinated volunteer schedules and responsibilities for various programs.
- Assisted in budget preparation and financial reporting for church operations.
- Supported pastors in managing church calendars and meeting arrangements.
- Updated website content regularly with relevant information about upcoming events or changes in policy and procedures.
- Responded to inquiries from congregants regarding spiritual matters or other issues related to the church's mission.
- Ordered supplies needed for daily operations of the church office.
- Worked with children's program leaders to meet administrative needs such as communicating with parents and processing security forms for minors.
- Cleaned and sanitized various building areas, including restrooms and offices.
- Conducted routine inspections to ensure cleanliness standards were met consistently.
- Communicated with parents regarding booking parties for Dreamland.
Server
Browns Social House
YORKTON
08.2019 - 03.2020
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted guests with menu selections and dietary restrictions.
- Processed transactions accurately using point-of-sale system.
- Handled guest complaints promptly to enhance satisfaction levels.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Browns Social House
Yorkton
01.2015 - 01.2016
Server/Bartender
Pockets Billards and Sports Lounge
Yorkton
11.2012 - 12.2013
- Provided attentive service to guests in a fast-paced dining environment.
- Delivered food and beverages accurately to tables and bar areas.
- Assisted in maintaining cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Participated in training new staff on service standards and procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared and served beverages according to customer preferences.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Balanced daily registers and generated sales reports for management.
- Handled cash outs for VLT machines
Education
Dryden High School
Dryden, ONCertification
- Serve It Right Saskatchewan
References
References available upon request.
Timeline
Server/Bartender
Mr. Mikes Steakhouse Casual
08.2024 - Current
Administration
Yorkton Dreamcentre
01.2022 - 09.2022
Server
Browns Social House
08.2019 - 03.2020
Server
Browns Social House
01.2015 - 01.2016
Server/Bartender
Pockets Billards and Sports Lounge
11.2012 - 12.2013
Dryden High School