RUKESH KUMAR CHETTRI
PHARMACIST
Gangtok
Summary
Dynamic professional with extensive experience in packing line management at Sun Pharma Laboratories Limited. Proven track record in quality assurance and production planning, enhancing operational excellence. Skilled in employee training and effective communication, consistently achieving high standards in compliance and customer satisfaction. Adept at optimizing processes to drive efficiency and improve outcomes.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
Packing Officer
Sun Pharma Laboratories Limited
12.2023 - 10.2024
- Handling of packing line.
- Job allocation to contractual employees.
- Daily machine setting to complete tasks according to specification.
- Daily production planning and execution.
- Responsible for filling and maintaining proper Batch Packing Record and other related documents.
- In process checks of different parameters related to packing activity.
- Training to workman regarding process, equipment, cGMP and SOPs.
- Ensuring cleanliness of working area.
- Checks the calibration status of balances used for packing activity.
- Ensuring quality standards of blisters, strips, cartons, shippers etc. while packing.
- Reconciliation of packing materials, filling and maintaining log books, SAP etc.
Rural Banking Officer
IndusInd Bank
03.2023 - 09.2023
- Increased customer satisfaction by providing timely and accurate banking services.
- Resolved complex customer issues efficiently, ensuring a positive experience for all parties involved.
- Assisted clients with various banking needs including account openings, loan applications, and financial planning advice.
- Maintained strict adherence to regulatory guidelines, minimizing compliance risks for the bank.
- Identified customers with additional profit potential and designed action plans to expand relationships.
- Handled large transaction volumes accurately, maintaining high levels of operational excellence within the branch.
- Worked closely with colleagues in other departments to ensure seamless delivery of integrated financial solutions for customers.
- Remedied gaps in financial planning based on client needs and suitability.
- Consistently exceeded sales targets by identifying potential sales opportunities and cultivating strong client relationships.
- Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues.
- Enhanced client relationships with personalized financial advice and product recommendations.
- Played a critical role in driving successful audit results through diligent record-keeping practices.
- Recommended strategies for clients regarding investment planning, insurance coverage and cash management.
- Implemented innovative marketing strategies that increased brand awareness and attracted new customers to the bank''s products and services.
- Developed tailored investment strategies for clients, helping them achieve their short-term and long-term financial goals.
- Improved branch performance through effective staff training and development initiatives.
- Provided exceptional customer service, resulting in a high retention rate among existing clients.
- Collaborated with compliance department to eliminate procedural errors and margin breaks.
- Contacted potential clients to pursue sales and gather funds.
Assistant Pharmacist
OP Jindal Global University
01.2022 - 01.2023
- Improved patient satisfaction by providing friendly, accurate and timely assistance with prescription processing.
- Assisted the pharmacist in managing inventory levels, ensuring adequate stock of medications for customer needs.
- Contributed to increased sales by recommending appropriate over-the-counter products based on customer symptoms or needs.
- Increased patient adherence to medication regimens through effective communication regarding dosage instructions and potential side effects.
- Enhanced efficiency by accurately entering patient information and prescription details into the pharmacy system.
Packing Executive
Cipla Pharmaceuticals Limited.
07.2017 - 10.2020
- Handling of packing line, unit operations.
- Knowledge of machines like BQS, EPI-2500, EPI-3015, FB-3000, IMA-TR Cartonator, PMM Cartonator, checkweighers, shipper sealing machine, shipper weighing balance.
- Handling of BPR, log books, CLIT checklist, checker validation etc.
- Allocation of job to contractual employees.
- Daily production planning.
- Preventing cross contamination of products.
- Ensuring proper cleanliness of working area.
- Ensuring Quality standards of finished products.
Education
Bachelor of Pharmacy - Pharmacy
Sikkim University
Gangtok, India 04.2001 -
Senior Secondary School - PCMB
Sir Tashi Namgyal Senior Secondary School
Gangtok, India 04.2001 -
Secondary School - Secondary Education
Kyi De Khang Secondary School
Gangtok, India 04.2001 -
Skills
- Packing line management
- Production planning
- Quality assurance
- Batch record maintenance
- Machine calibration
- Inventory control
- Customer service
- Regulatory compliance
- Effective communication
- Team leadership
- Employee training
- Process optimization
- Problem solving
- Data entry
- Operational excellence
- Policy adherence
- Cash Handling
- CASA
- FD, SIP, LOANS, ETC
- Banking Operations
- Insurance Products
- Teller Operations
- Critical Thinking
Certification
Diploma In Computer Education
Football, Cricket, Snooker, Reading, Writing, Swimming, etc.
Anything will pass your time so do something useful.
Timeline
Packing Officer
Sun Pharma Laboratories Limited
12.2023 - 10.2024
Rural Banking Officer
IndusInd Bank
03.2023 - 09.2023
Assistant Pharmacist
OP Jindal Global University
01.2022 - 01.2023
Packing Executive
Cipla Pharmaceuticals Limited.
07.2017 - 10.2020
Bachelor of Pharmacy - Pharmacy
Sikkim University
04.2001 -
Senior Secondary School - PCMB
Sir Tashi Namgyal Senior Secondary School
04.2001 -
Secondary School - Secondary Education
Kyi De Khang Secondary School
04.2001 -
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