Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruslana Rubtsova

REGINA

Summary

Restaurant:

Hardworking professional with strong customer service and time management skills in fast-paced restaurant environments. Experienced in handling multiple tables efficiently while ensuring excellent guest satisfaction.

Assistant Manager, Beauty Salon:

Organized and reliable professional with strong client service skills in busy beauty salon environments. Experienced in supporting daily operations, coordinating appointments, and ensuring a positive customer experience.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Server

Barvy Restaurant
Kyiv
11.2023 - 08.2024
  • Provided excellent customer service in a fast-paced dining environment.
  • Took food and drink orders accurately from customers.
  • Delivered food and beverages promptly to tables.
  • Assisted in setting up and cleaning dining areas after service.
  • Collaborated with kitchen staff to ensure smooth order flow.
  • Maintained knowledge of menu items and daily specials for recommendations.
  • Provided excellent customer service to ensure satisfaction.

Assistant Manager

Beauty Studio
Lviv
09.2022 - 06.2023
  • Managed daily operations and scheduling for beauty services team.
  • Assisted clients with product selections and service recommendations.
  • Maintained cleanliness and organization of the studio environment.
  • Processed client appointments using scheduling software efficiently.

Education

Bachelor of Arts - Ukrainian Language And Literature

International European University
Kyiv
09.2023 - 03.2026

Skills

  • Customer service
  • Project management
  • Effective communication
  • Time management
  • Team collaboration
  • Client relationship management
  • Take-out service
  • Relationship management
  • Guest relations management
  • Positive guest interactions
  • Sales expertise
  • Sales techniques
  • Menu memorization

Languages

Ukrainian
First Language
English
Upper Intermediate (B2)
B2

Timeline

Server

Barvy Restaurant
11.2023 - 08.2024

Bachelor of Arts - Ukrainian Language And Literature

International European University
09.2023 - 03.2026

Assistant Manager

Beauty Studio
09.2022 - 06.2023
Ruslana Rubtsova