The endless mysteries and absolute vastness of outer space are some of the most intriguing topics I have come across within my life I am optimistic that some day I will be able to study the night's sky for a living and share plentiful discoveries with the rest of the world
Rylan Urscheler
SASKATOON
Summary
At Canadian Tire, I leveraged strong communication and problem-solving skills to enhance store appearance and customer satisfaction, directly increasing sales opportunities. My expertise in customer service and knowledge in automotive parts led to streamlined warranty processes and effective staff training, showcasing my ability to improve operations and team capabilities.
Overview
3
3
years of professional experience
Work History
Automotive Parts Salesperson
Canadian Tire
09.2021 - Current
- Improved overall store appearance by creating organized displays and regularly updating product signage, attracting more customers and increasing sales opportunities.
- Assisted customers in navigating warranty claims or returns processes by providing clear instructions and guiding them through necessary steps, resulting in a hassle-free experience.
- Assisted in staff training efforts to cultivate a team of well-informed sales associates, capable of answering customer inquiries with confidence and accuracy.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations on automotive parts.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Researched vehicles and parts via physical catalogs and electronic means.
- Adhered to company guidelines for performance and compliance.
Education
Bachelor of Science - Physics
University of Saskatchewan
Saskatoon, SK04-2028
Skills
- Strong communication skills
- Customer service expertise
- Problem-solving skills
- Team collaboration
- Time management
- Attention to detail
Interests
Timeline
Automotive Parts Salesperson
Canadian Tire
09.2021 - Current
Bachelor of Science - Physics
University of Saskatchewan
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