Sami Rahman
Saskatoon,SK
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in English, French, Bangla, and Urdu. Experienced in planning operations to meet changing seasonal demands and account for natural turnover.
Overview
7
7
years of professional experience
Work History
Volunteer Coordinator
Saskatoon Dawah and Community Centre
12.2019 - Current
- Motivated and supported field workers completing work to increase work quality and team productivity
- Greeted guests and offered immediate assistance
- Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Built and maintained working relationships with peers and upper management.
Cashier
Deshi Supermarket
02.2019 - 04.2022
- Operated cash register, collected payments and provided accurate change
- Wiped down counters to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Processed all sales transactions promptly to prevent long customer wait times
- Trained new team members in cash register operation, stock procedures and customer service
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Learned roles of other departments to provide coverage and keep store operational.
Employee
Robin's Donuts
02.2017 - 01.2020
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Suggested additional menu items, beverages and desserts to increase sales
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements
- Worked with teammates and openly invited coaching from management team
- Prepared items according to written or verbal orders, working on several different orders.
- Worked effectively in fast-paced environments.
Volunteer
Saskatoon Soccer Centre Inc.
10.2017 - 03.2018
- Engaged with others successfully using strong verbal communication skills
- Volunteered to help with special events and programs by checking in participants and giving directions
- Communicated needs and issues to appropriate supervisors for administrative action.
Education
Bachelor of Arts - Political Studies
University of Saskatchewan
Saskatoon, SK2025
High School Diploma -
Aden Bowman Collegiate Institute
06.2021
Skills
Interpersonal communication skills
Volunteer orientation and onboarding
Phone Etiquette
Volunteer tasking
Team Training
Volunteer Recruitment
Event Planning
Cash Handling
Budget Administration
Delegating Work
Community Outreach
Client Relationship Management
Additional Information
Received the Dorothy Roberts French Award
Languages
English
Native or Bilingual
French
Native or Bilingual
Bengali
Native or Bilingual
Urdu
Full Professional
Timeline
Volunteer Coordinator
Saskatoon Dawah and Community Centre
12.2019 - Current
Cashier
Deshi Supermarket
02.2019 - 04.2022
Volunteer
Saskatoon Soccer Centre Inc.
10.2017 - 03.2018
Employee
Robin's Donuts
02.2017 - 01.2020
Bachelor of Arts - Political Studies
University of Saskatchewan
High School Diploma -
Aden Bowman Collegiate Institute