Sandeep Kaur
Regina
Summary
Personable and positive individual with excellent communication skills and natural ability to
connect with people. Possesses strong problem-solving abilities and deep understanding of
customer service principles, combined with ability to adapt quickly to new technologies.
Committed to providing exceptional customer experiences and ensuring satisfaction in every
interaction.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
Silver Crown Hotel
01.2022 - 11.2024
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed schedules, shift reports, and other business documentation.
Shift Manager
Dawat India Restraunt
01.2020 - 03.2021
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Administrative Assistant
Innova B2B
01.2019 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Manager
Vishal Mega Mart
01.2017 - 12.2018
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Cosmetologist
SPN Beauty Salon
01.2016 - 12.2016
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
Advanced Diploma in Cosmetology - Cosmetology
Ritu Kolentins
India 05-2015
Bachelor of Commerce -
Guru Nanak Dev University
India 07-2008
Skills
● Enhanced communication skills
● Flexible in adapting to changing priorities
● Positive Attitude
● Analytical skills
● Multitasking and organization
● Money Math Skills
● Decision-making
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Housekeeping Supervisor
Silver Crown Hotel
01.2022 - 11.2024
Shift Manager
Dawat India Restraunt
01.2020 - 03.2021
Administrative Assistant
Innova B2B
01.2019 - 12.2019
Manager
Vishal Mega Mart
01.2017 - 12.2018
Cosmetologist
SPN Beauty Salon
01.2016 - 12.2016
Advanced Diploma in Cosmetology - Cosmetology
Ritu Kolentins
Bachelor of Commerce -
Guru Nanak Dev University
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