Sara Davies
Melville
Summary
Dedicated Continuing Care Assistant with Saskatchewan Health Authority, skilled in compassionate caregiving and dementia care. Enhanced patient mobility and comfort through personalized support and thorough assessments. Proven ability to foster trust and rapport, ensuring dignity during end-of-life care while maintaining strict confidentiality and professional boundaries.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Continuing Care Assistant
Saskatchewan Health Authority
10.2021 - Current
- Assisted in daily living activities for improved quality of life.
- Improved patient mobility by assisting with transfers and ambulation exercises.
- Observed and examined patients to detect symptoms requiring medical attention such as bruises, open wounds and persistent coughs.
- Maintained a clean and organized environment to support infection control measures.
- Provided routine skincare by helping residents in applying non-prescription topical medications to skin.
- Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
- Enhanced patient comfort by providing attentive and compassionate care.
- Built strong relationships with coworkers to create an efficient care team focused on collaboration and communication.
- Promoted patient independence through individualized personal care plans.
- Assisted with therapeutic activities designed to enhance cognitive function in dementia patients.
- Supported patients during end-of-life care, ensuring dignity and comfort throughout the process.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient progress and interventions provided.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Actively participated in quality improvement initiatives aimed at enhancing overall levels of service delivery within continuing care settings.
- Served as a reliable resource for families, addressing concerns and providing guidance on various aspects of care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Continuing Care Assistant
Saskatchewan Health Authority
03.2019 - 06.2021
- Assisted in daily living activities for improved quality of life.
- Improved patient mobility by assisting with transfers and ambulation exercises.
- Observed and examined patients to detect symptoms requiring medical attention such as bruises, open wounds and persistent coughs.
- Maintained a clean and organized environment to support infection control measures.
- Provided routine skincare by helping residents in applying non-prescription topical medications to skin.
- Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
- Enhanced patient comfort by providing attentive and compassionate care.
- Built strong relationships with coworkers to create an efficient care team focused on collaboration and communication.
- Implemented fall prevention strategies to maintain patient safety within the facility.
- Assisted with therapeutic activities designed to enhance cognitive function in dementia patients.
- Supported patients during end-of-life care, ensuring dignity and comfort throughout the process.
- Participated in staff meetings and trainings for professional development and continuous improvement of skills.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient progress and interventions provided.
- Encouraged and provided moral support for patients to help adjust to disabilities and illnesses.
- Engaged patients in daily activities such as bingo, arts and crafts, bible study, manicures and baking to promote stimulation and personal interaction.
- Collaborated with interdisciplinary teams to deliver comprehensive patient care.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Monitored vital signs, administered medications, and maintained accurate records, ensuring patient safety.
- Dispensed accurate dosage of medication to patients by following prescription orders and doctor instructions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Letter Carrier
Canada Post Corporation
11.2015 - 01.2019
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
- Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.
- Sorted and cased thousands pieces of mail each day with high accuracy.
- Supported seasonal initiatives such as holiday package deliveries by adjusting routes and schedules to accommodate increased volume during peak periods.
- Minimized delivery errors by double-checking addresses on mail items before placing them in appropriate mailboxes or delivery slots.
- Planned and cased mail in sequence of delivery for designated route.
- Operated vehicles and equipment to transport packages and mail pieces.
- Carried double shoulder bag weighing as much as 50 pounds to deliver letters to businesses and apartment buildings.
Receptionist and Optimetric Assistant
Warman Eyecare
07.2014 - 09.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted patients with frame selection, and educated them on coatings, lense options and the reason behind thoses options.
- Performed small frame adjustments and fitted new orders to patient ears and nose.
- Measured patients for progressive lenses.
- Used Visualeyes program for all patient booking, personal information, and prescription history.
Group Activity Aide
Valley View Centre
10.2011 - 03.2013
- Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
- Facilitated community outings for groups of residents, providing opportunities for social integration within the broader community setting.
- Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
- Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
- Reported hazardous conditions to supervisor or nurse to maximize safety and well-being of residents.
- Documented daily activities and intake in nursing notes, care plans and communication books to fulfill state requirements.
- Provided emotional support to residents during challenging times, offering empathy and reassurance while engaging them in appropriate coping mechanisms through activities.
Frame Specialist
Superstore
06.2008 - 06.2010
- Exceeded customer expectations by providing personalized recommendations based on their unique needs, resulting in increased satisfaction and repeat business.
- Enhanced overall store presentation by regularly cleaning and organizing frames, lenses, and other optical accessories on display.
- Performed precise adjustments on eyewear to ensure a perfect fit and maximum comfort for each client.
- Expedited order processing times by efficiently coordinating with suppliers, ensuring timely product deliveries despite tight deadlines.
- Enhanced customer satisfaction by accurately measuring and fitting frames for optimal visual comfort and style.
- Educated clients about proper eyewear maintenance techniques to extend the lifespan of their investment while preserving optimal performance.
- Demonstrated excellent problem-solving abilities when handling customer complaints or addressing issues with orders, always finding satisfactory resolutions promptly.
- Reduced order errors by meticulously verifying prescriptions, frame specifications, and lens measurements.
- Streamlined inventory management by regularly updating stock records, ordering new supplies as needed, and organizing frame displays for easy access.
- Cleaned, maintained, adjusted and serviced tools and equipment used in performing duties.
- Assisted customers in selecting frames that fit their personal style, budget, and vision needs, resulting in higher satisfaction rates.
- Collaborated with optometrists to ensure accurate prescription interpretation and seamless service delivery.
- Implemented efficient time management strategies to handle multiple tasks simultaneously while maintaining exceptional attention to detail.
- Conducted regular quality control checks on final products to guarantee that they met strict company standards before being delivered to clients.
- Increased sales by demonstrating knowledge of various lens materials and coatings to provide personalized solutions for clients.
- Maintained up-to-date knowledge of industry trends to offer customers the latest styles and innovative products.
- Achieved high levels of customer loyalty through exceptional interpersonal skills and attentive service during consultations.
- Inspected completed work for conformance with specifications, requirements and compliance with applicable building and safety codes and regulations.
Education
Continuing Care Assistant Certificate - Nursing
Saskatchewan Polytechnic
Saskatoon, SK06-2020
Skills
- Dementia care
- Compassionate caregiving
- Vital signs monitoring
- Mobility support
- Patient assessments
- Daily living activities
- Direct patient care
- Professional boundaries
- Personal hygiene assistance
- Privacy and confidentiality
- Healthcare ethics
- Patient management
- Cultural sensitivity
Certification
- CNA - Certified Nursing Assistant
- TLR (Transferring, Lifting, Repositioning) Teacher - 2 Years
- P.A.R.T (Professional Assault Response Training) Teacher - 1 Year
Timeline
Continuing Care Assistant
Saskatchewan Health Authority
10.2021 - Current
Continuing Care Assistant
Saskatchewan Health Authority
03.2019 - 06.2021
Letter Carrier
Canada Post Corporation
11.2015 - 01.2019
Receptionist and Optimetric Assistant
Warman Eyecare
07.2014 - 09.2015
Group Activity Aide
Valley View Centre
10.2011 - 03.2013
Frame Specialist
Superstore
06.2008 - 06.2010
Continuing Care Assistant Certificate - Nursing
Saskatchewan Polytechnic
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