Summary
Overview
Work History
Education
Skills
Timeline
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Sargun Kaur

Saskatoon

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Front Store Manager

Shoppers Drug Mart
01.2024 - Current
  • Improved customer satisfaction by providing exceptional service and promptly addressing concerns
  • Managed inventory effectively, ensuring optimal stock levels and reducing waste
  • Trained and mentored new employees, fostering a positive team atmosphere and increased productivity
  • Collaborated with the Front Store Manager to develop successful marketing campaigns and promotional events.
  • Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Maintained a clean and organized store environment for enhanced customer experience.
  • Implemented new planograms and planogram adjustments to increase customer purchases.

Cashier Manager

Shoppers Drug Mart
03.2022 - 09.2023
  • Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank
  • Implemented loss prevention measures to mitigate theft incidents at the register area.

Cashier

Co-op Food Store
08.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Trainer

McDonald's
08.2020 - 10.2021
  • Coordinated schedules of crew members to maintain adequate coverage for normal demand by filling in for workers with regular shifts
  • Responsible for store operations
  • Placing order and tracking on daily basis
  • Providing accurate and fast service to guests
  • Maintaining Food safety and standards
  • Supervising of team activities on shift to ensure that standards around people, product, cleanliness, and exceptional guest experience is fulfilled.

Education

Supply Chain Management -

Saskatchewan Polytechnic
Moose Jaw, SK
08.2020

Business Management -

Saskatchewan Polytechnic
Moose Jaw, SK
12.2019

MBA -

Guru Gobind University
New Delhi
01.2013

Bachelor of Commerce -

Delhi University
01.2011

Skills

  • Business administration
  • Time management
  • Attention to Detail
  • Team building
  • Calm and Professional Under Pressure
  • Understanding Customer Need
  • Employee Coaching
  • Loss Prevention Strategies
  • Cash Handling Accuracy
  • Loss prevention strategies
  • Scheduling Coordination

Timeline

Assistant Front Store Manager

Shoppers Drug Mart
01.2024 - Current

Cashier Manager

Shoppers Drug Mart
03.2022 - 09.2023

Cashier

Co-op Food Store
08.2021 - 12.2021

Crew Trainer

McDonald's
08.2020 - 10.2021

Supply Chain Management -

Saskatchewan Polytechnic

Business Management -

Saskatchewan Polytechnic

MBA -

Guru Gobind University

Bachelor of Commerce -

Delhi University

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