Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shivani

Prince Albert

Summary

Versatile Medical Office Assistant possessing first-rate communication skills and personable demeanor demonstrated across 1 year 7 month in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Prince Albert Cornerstone Medical Clinic
09.2023 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical
  • Updated patient information and insurance details for accurate electronic medical records.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
  • Received, recorded and filed medical payments by check, cash, and credit card.

Associate Recruiter

ITExpertUS
01.2022 - 07.2022
  • Assisted in negotiating competitive offers for selected candidates while adhering to client budget constraints.
  • Provided timely feedback to candidates regarding their application status, maintaining positive experiences throughout the hiring process.
  • Monitored progress towards recruitment goals regularly, adjusting strategies as needed to achieve targets.
  • Developed strong referral networks by fostering relationships with industry professionals and leveraging social media platforms.

Human Resources Intern

Netsterz Infotech
09.2021 - 11.2021
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered phone and performed clerical duties to assist human resources department.
  • Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
  • Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
  • Worked with HR team to coordinate company events.

Education

Post Graduate Business Management Certification - Business Administration And Management

Saskatchewan Polytechnic
Prince Albert, SK

MBA - Business Management

Chandigarh Group of Colleges
India

Bachelor’s of Commerce -

Multani May Modi College
India

Skills

  • Multitasking and organization
  • Medical reception
  • Managing patient records
  • Clinical medical assistance
  • EMR software
  • Keyboarding skills
  • Patient scheduling management
  • Medical documentation handling
  • Computer skills

Languages

English
Full Professional

Certification

Master Diploma In Computer Applications

Timeline

Medical Office Assistant

Prince Albert Cornerstone Medical Clinic
09.2023 - Current

Associate Recruiter

ITExpertUS
01.2022 - 07.2022

Human Resources Intern

Netsterz Infotech
09.2021 - 11.2021

Post Graduate Business Management Certification - Business Administration And Management

Saskatchewan Polytechnic

MBA - Business Management

Chandigarh Group of Colleges

Bachelor’s of Commerce -

Multani May Modi College
Shivani