Shivani
Prince Albert
Summary
Versatile Medical Office Assistant possessing first-rate communication skills and personable demeanor demonstrated across 1 year 7 month in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Prince Albert Cornerstone Medical Clinic
09.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Received, recorded and filed medical payments by check, cash, and credit card.
Associate Recruiter
ITExpertUS
01.2022 - 07.2022
- Assisted in negotiating competitive offers for selected candidates while adhering to client budget constraints.
- Provided timely feedback to candidates regarding their application status, maintaining positive experiences throughout the hiring process.
- Monitored progress towards recruitment goals regularly, adjusting strategies as needed to achieve targets.
- Developed strong referral networks by fostering relationships with industry professionals and leveraging social media platforms.
Human Resources Intern
Netsterz Infotech
09.2021 - 11.2021
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Worked with HR team to coordinate company events.
Education
Post Graduate Business Management Certification - Business Administration And Management
Saskatchewan Polytechnic
Prince Albert, SKMBA - Business Management
Chandigarh Group of Colleges
IndiaBachelor’s of Commerce -
Multani May Modi College
India Skills
- Multitasking and organization
- Medical reception
- Managing patient records
- Clinical medical assistance
- EMR software
- Keyboarding skills
- Patient scheduling management
- Medical documentation handling
- Computer skills
Languages
English
Full Professional
Certification
Master Diploma In Computer Applications
Timeline
Medical Office Assistant
Prince Albert Cornerstone Medical Clinic
09.2023 - Current
Associate Recruiter
ITExpertUS
01.2022 - 07.2022
Human Resources Intern
Netsterz Infotech
09.2021 - 11.2021
Post Graduate Business Management Certification - Business Administration And Management
Saskatchewan Polytechnic
MBA - Business Management
Chandigarh Group of Colleges
Bachelor’s of Commerce -
Multani May Modi College
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