Shivani Thakor
Regina
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Spectrum Education Supplies
06.2023 - 02.2025
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as 35 pounds.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Cahier
Loblaws
01.2022 - 05.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Receptionist
Aris Overseas
10.2020 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Diploma - Biotechnology - Health
Georgian College
Barrie, ON04.2023
Skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Office administration
- Time management
- Organization skills
Certification
Customer Service - Oxford Home Study
Timeline
Warehouse Worker
Spectrum Education Supplies
06.2023 - 02.2025
Cahier
Loblaws
01.2022 - 05.2023
Receptionist
Aris Overseas
10.2020 - 07.2021
Diploma - Biotechnology - Health
Georgian College
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