Sára Gregová
Fintice
Summary
Adaptable and customer-focused professional with international experience in hospitality and diplomatic environments. Proven ability to provide excellent service, communicate effectively with people from diverse cultural backgrounds, and perform efficiently under pressure. Passionate about delivering exceptional customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Station Waitress & Hostess
Wellies Restaurant
Mallorca
05.2025 - 09.2025
- Provided high-quality, personalised service to international guests in a high-end restaurant
- Welcomed and seated guests, ensuring a professional and positive first impression
- Managed 8-10 tables simultaneously while maintaining professionalism and attention to detail
- Delivered professional tableside service including wine service, fish portioning, and multi-course preparation
- Maintained continuous communication with guests to ensure satisfaction throughout the dining experience
- Handled guest requests and resolved concerns calmly and efficiently
Waitress
Wellies Restaurant
Mallorca
06.2024 - 09.2024
- Provided high-quality service to international guests in a high-end restaurant
- Delivered personalised guest communication
- Supported service team by delivering beverages efficiently in a fast-paced environment
- Ensured accurate and timely delivery of orders to maintain service quality
- Assisted in maintaining smooth restaurant operations during peak hours
- Worked effectively under pressure while ensuring positive guest experience
Intern
Permanent Representation of Slovakia to the EU
Brussels
02.2024 - 04.2024
- Supported meetings, events, and communication in international diplomatic environment
- Assisted with media and coordination tasks
Hostess
NU Agency
Bratislava
10.2023 - 01.2024
- Welcomed and registered guests at professional events and conferences
- Provided professional assistance and ensured a positive guest experience throughout events
- Guided guests, answered inquiries, and assisted with event coordination and organization
- Assisted with stage coordination, including announcing speakers, presenting guests, and supporting award ceremonies
- Delivered clear and confident public announcements in front of large audiences
Waitress
Tahini Restaurant
Mallorca
07.2023 - 09.2023
- Delivered professional customer service in a fast-paced international environment
- Ensured guest satisfaction through attentive and personalised service
- Worked efficiently under pressure and collaborated with team members
- Supported service team by delivering food and beverages efficiently in a fast-paced environment
- Ensured accurate and timely delivery of orders to maintain service quality
Intern
Embassy of the Slovak Republic
Washington D.C.
05.2023 - 07.2023
- Supported diplomatic and administrative tasks in an international environment
- Assisted with event organisation and professional communication
Education
Master's Degree - International Relations
Masaryk University
Brno2025
International Relations
University of Bologna
Bologna 01-2022
Skills
- Customer service excellence
- Communication skills
- Teamwork
- Working under pressure
- Intercultural communication
- Multilingual communication
- Problem solving
- Multitasking efficiency
- Complaint handling
Languages
Slovak
First Language
English
Advanced
C1
French
Upper Intermediate
B2
Spanish
Upper Intermediate
B2
Certification
- French language certificate DELF B2
Timeline
Station Waitress & Hostess
Wellies Restaurant
05.2025 - 09.2025
Waitress
Wellies Restaurant
06.2024 - 09.2024
Intern
Permanent Representation of Slovakia to the EU
02.2024 - 04.2024
Hostess
NU Agency
10.2023 - 01.2024
Waitress
Tahini Restaurant
07.2023 - 09.2023
Intern
Embassy of the Slovak Republic
05.2023 - 07.2023
Master's Degree - International Relations
Masaryk University
International Relations
University of Bologna