Summary
Work History
Education
Skills
Timeline
Generic

Sukhmandeep Singh

Regina

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Work History

Customer Service Representative

FVillage
07.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - Economics

SBAS Khalsa College
Punjab, India
04-2025

Trade - Plumbing

SBMSP ITI
Punjab, India
09-2022

High School Diploma -

Modern Senior Public School
Punjab, India
03-2021

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution

Timeline

Customer Service Representative

FVillage
07.2025 - Current

Bachelor of Arts - Economics

SBAS Khalsa College

Trade - Plumbing

SBMSP ITI

High School Diploma -

Modern Senior Public School
Sukhmandeep Singh