Sukhmandeep Singh
Regina,SK
Summary
Developed strong logistical and customer service skills in fast-paced delivery environment, looking to transition into new field. Proficient in navigating complex routes and managing time efficiently, ensuring timely arrivals and customer satisfaction. Ready to apply these skills in different industry, driving positive outcomes and operational efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
FVillage
07.2025 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Courier Contractor
Dragonfly
03.2025 - 07.2025
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Managed route optimization using GPS technology for timely deliveries.
- Communicated effectively with clients to ensure satisfaction and address inquiries.
- Maintained accurate delivery logs and inventory records for accountability.
- Adapted quickly to changing schedules and delivery demands in dynamic environments.
Education
Bachelor of Arts - Economics
SBAS Khalsa College
Punjab04-2025
Trade - Plumbing
SBMSP ITI
Punjab09-2022
High School Diploma -
Modern Senior Public School
Punjab03-2021
Skills
- Customer service
- Active listening
- Punctuality
- Deadline oriented
- Route planning
- Working independently
- Time management
Timeline
Customer Service Representative
FVillage
07.2025 - Current
Courier Contractor
Dragonfly
03.2025 - 07.2025
Bachelor of Arts - Economics
SBAS Khalsa College
Trade - Plumbing
SBMSP ITI
High School Diploma -
Modern Senior Public School
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