TAIWO OGUNLOWO
Saskatoon
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
1
1
year of professional experience
Work History
Warehouse Associate
Future Transfer Co. Inc
02.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Checked packages and merchandise for damage and notified supervisor.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
Customer Service Representative
HGS - Hinduja Global Solutions
09.2023 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Shipper/Receiving Clerk
Fort Garry Industries
03.2023 - 09.2023
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Processed and restocked returns.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Education
Bachelor of Technology - Computer Engineering
Ladoke Akintola University of Technology
Nigeria07.2008
Skills
- Packaging and Labeling
- Lifting and sorting
- Labeling and boxing
- Order Picking
- Shipping and receiving
- Order picking and processing
- Warehouse Operations
Languages
English
Full Professional
Timeline
Warehouse Associate
Future Transfer Co. Inc
02.2024 - Current
Customer Service Representative
HGS - Hinduja Global Solutions
09.2023 - 02.2024
Shipper/Receiving Clerk
Fort Garry Industries
03.2023 - 09.2023
Bachelor of Technology - Computer Engineering
Ladoke Akintola University of Technology
Similar Profiles
Olugbenga O. OgunlabiOlugbenga O. Ogunlabi
Laboratory Technician at Future Transfer Co. Inc.Laboratory Technician at Future Transfer Co. Inc.
Shaun MigneaultShaun Migneault
Certified Forklift Operator at Future TransferCertified Forklift Operator at Future Transfer
Jenifer BeaulieuJenifer Beaulieu
Warehouse Worker at Future TransferWarehouse Worker at Future Transfer