Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Tamatha Skilliter

Summary

Experienced management and administrative assistant skills for the past 23 years Possess extensive experience communicating externally and internally with key stakeholders Developed superior teamwork skills through numerous projects and project management leadership Experience in assuming leadership roles where problem solving skills were utilized Dedicated to customer service and satisfaction Enthusiastic and highly motivated individual Extensive experience in administrative management and leadership in strategy implementation.

Administrative professional with comprehensive background in office management and support. Known for reliability and adaptability, consistently ensuring smooth operations and effective team collaboration. Expertise in scheduling, document handling, and communication.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Specific Claims Assistant

Ahtahkakoop Cree Nation
10.2024 - Current
  • Setting up database system
  • Ensuring reports are updated for circulation
  • Respond to requests for information
  • Managed and organized documents for data entry tasks
  • Used computer software to store and retrieve data
  • Followed established procedures to enter and process data correctly
  • Checked for accuracy by verifying data and records
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization
  • Created spreadsheets for more efficient recordkeeping

HSDS-Senior Administration Supervisor

Federation of Sovereign Indigenous Nations
11.2022 - 08.2023
  • Review of correspondence and prioritize for action to be taken; compile background information on correspondence where required
  • Composition of replies to correspondence written on verbal instructions or in some instances, on the initiative of the employees where knowledge indicates the need for a reply and the form it should take
  • Routing and monitoring of task assignments or requests for response from the office of the Chief of Staff
  • Maintain confidential files/materials; ensure that all other documentation is properly filed for future references
  • Arrange air travel and hotel reservations for Chief of Staff and unit staff; complete and submit expense accounts for Chief of Staff when required
  • Maintain itinerary for Chief of Staff and/or staff
  • Interview visitors and callers, determine the nature of the problem involved, dispose of routine matter, and refer persons to proper authorities in the organization
  • Prepare cheque requisition and purchase order requests
  • Deal with administrative matters conforming to regulations and policies
  • Ensure financial documentation has appropriate approvals for processing
  • Ensure adherence with financial and personnel policies
  • Administration of Financial and Other Contracts
  • Ensure reporting requirements are met
  • Ensure activities are within the parameters of approved budgets & work plans
  • Attend all correspondence and/or meetings required to address funding concerns arising from contracts, etc
  • Assist with budget preparation
  • Ensure all financial documentation has appropriate approvals for processing
  • Assist with monitoring of budgets
  • Year end, special projects
  • Meetings
  • Develop Memo and prepare appropriate documentation for Executive Director and/or staff for meetings with Government officials, Tribal Councils, etc…
  • Book meeting rooms and audio-visual equipment
  • Develop an agenda and prepare information
  • Confirm and record attendance, produce and distribute minutes flowing from meetings
  • Prepare correspondence on follow up required from meetings
  • Develop package for meetings
  • Liaison/Communication
  • Establish and maintain an effective and efficient information system for the Chief of Staff
  • Keep superiors informed on matters that are of interest to the organization i.e.: public print, resource material, policies
  • Maintain effective liaison with other departments, Bands, Tribal Councils, and other levels of Government
  • Work closely with the management team to ensure awareness of the developments and initiatives within the Department and carry out special duties as assigned
  • Distribution of information as requested by individuals
  • General Daily Operations
  • Answering calls/message taking
  • Typing, photocopying, email
  • Filing, stores and protects all primary documents of the Chief of Staff/Legislative Assembly
  • Setting up database system
  • Setting up conference calls
  • Ensuring reports are updated for circulation
  • Respond to requests for information
  • Cheque/purchase order requests
  • Keep calendar updated on upcoming meetings - date, location, time
  • Supervise /direct all administrative assistants in the Health and Social Development Department
  • Responsible for entire department attendance and leaves to submit to Human Resource Department

Store Manager

Nikihk- Midtown Plaza
12.2021 - 05.2022
  • Maintained Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
  • Worked with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
  • Ensured products are always in stock, through proactive inventory planning, and utilization of best practices and established processes
  • Managed labor scheduling and leverages Work Force Management (WFM) to maximize labor productivity
  • Ensured staffing levels are adequate to effectively operate the business
  • Managed Communications Binders and Store Boards to ensure awareness of all corporate and store events and ensures support of these initiatives
  • Reviewed Customer Service Index (CSI) reports with Management Teams and develops action plans to address any customer issues or complaints
  • Adhered to established purchasing processes including all replenishment activities (eg
  • Regular replenishment seasonal and event purchasing)
  • Proactively monitors and minimizes the liability of discontinued inventory utilizing weekly reports to ensure the timely return of products to vendors being aware of all vendors return policies
  • Inventory control(lightspeed), ordering, receiving, price changes, damages and returns
  • Primary key holder and called to the store before, during or after business hours in the event of an emergency
  • Responsible for ensuring the safety of all customers and employees on store premises
  • Responsible for maintaining physical store image to corporate standards
  • Responsible for upkeep of store and scheduling repairs with mall management

Human Resource Administrator

Eagles Nest Youth Ranch
08.2019 - 11.2021
  • Assist with hiring by pre-screening applicants, setting up interviews, conducting reference checks, delivering orientation, and completing paperwork appropriately
  • Provide eligible employees info about our benefits & matched RSP plans, and facilitate enrollments into the plans
  • Attend meeting take minutes and facilitate the follow up action items
  • Assist staff & head office with HR, accounting, payroll, legislative, policy and needs
  • Serve as an intermediary between Saskatoon and head office in Prince Albert to facilitate the communication of info, timely submission of paperwork ect
  • Maintain onsite employee& client files
  • Assist with the interpretation of policy into practice, alert of noncompliance
  • Arrange for meeting, interviews, facilities,& take registrations/RSVP’s
  • Maintain/ Update HR data base

Sr. Administration Assistant

Wanuskewin Heritage Park
10.2018 - 03.2019
  • Collect and sort invoices and cheques
  • Mail checks to both other businesses and employees
  • Keep a thorough record of business transactions and enter data from daily work logs into the company’s general ledger system
  • Supporting supervisory and executive staff by performing any assigned accounting and clerical tasks
  • Keep a thorough record of all company charges, as well as any refunds that have been issued
  • Keep track of any consumer issues that require a refund and make sure that the refunds are issued in a timely manner
  • Assist senior accounting personnel with any tasks conducted within the accounting department, or any tasks that require accounting personnel to take part
  • Key in or type up any documents or items that the accounting department is responsible for, including checks and invoices, as well as vouchers, accounting statements, and other reports and records
  • Match work orders to invoices
  • Process invoices/bills so that they can be paid
  • Contact consumers to notify them of delinquent accounts and accept any payments made at the time of contact
  • Act as the point of contact among executives, employees, clients and other external partners
  • Manage information flow in a timely and accurate manner
  • Manage executives’ calendars and set up meetings
  • Make travel and accommodation arrangements
  • Track daily expenses and prepare weekly, monthly or quarterly reports
  • Oversee the performance of other clerical staff
  • Act as an office manager by keeping up with office supply inventory
  • Format information for internal and external communication – memos, emails, presentations, reports
  • Take minutes during meetings
  • Screen and direct phone calls and distribute correspondence
  • Organize and maintain the office filing system

Human Resource/Finance Clerk

Treaty Six Education Council
04.2014 - 04.2018
  • Company Overview: Formerly BATC Education
  • Responsible for initiating and coordinating; the operational, financial, and administrative function required in the day to day operation of the organization
  • Prepare new employee documentation including master records, accumulated sick leave records, pension plan records, records of experience, and any other records which may be required
  • Administrator of Great West life group benefits, pension
  • Preparation of employee’s, contractor’s, and consultant’s employment contracts
  • Maintained TSEC personnel files on computer
  • Maintained electronic documentation on HR software of accumulated sick leave records, hours worked, records of service, accrued holiday pay, UIC summaries of weekly earnings
  • Assist in the completion of month end summaries including:
  • Processing and recording of expense and perdium cheques
  • Timely and accurate processing of TSEC Education Purchase Orders
  • Preparation of invoices for distribution and payment approval
  • Entering invoices in preparation for accounts payable cheque run
  • Production and disbursement of accounts payable cheques
  • Filing of invoices and vouchers
  • Assist in responding to accounts payable inquiries from suppliers
  • Formerly BATC Education

Executive Assistant /Human Resource - Finance Clerk

Battlefords Agency Tribal Chiefs- BATC Education
01.2007 - 06.2011
  • Responsible for initiating and coordinating; the operational, financial, and administrative function required in the day-to-day operation of the organization
  • Effectively and efficiently coordinated and managed relationships with all member band and staff in a professional and confidential manner
  • Assisted in the development and implementation of strategic and project management plans
  • Delivered and developed presentations for all key stakeholders
  • Prepared, developed, and maintained all reports, forms, tracking systems, minutes, and documentation
  • Arranged, participated and implemented Chief leadership, executive management, conferences and meeting
  • Responsible for directing, managing, and implementing all annual fundraising strategies and activities and events

Education

Associate Arts Degree - Several credits obtained towards degree which was transferable credits to Native Studies degree

Institute of Indigenous Government
Vancouver, British Columbia
01.2001

Native Studies/Arts and Science Student -

First Nations University of Canada
Saskatoon, Saskatchewan
01.2000

Grade 12 Diploma -

Native Education Center
Vancouver, British Columbia
01.1995

Skills

  • Claims processing
  • Claims documentation
  • Customer communication
  • Data entry
  • File management
  • Policy review
  • Administrative support
  • Claims verification
  • Record keeping
  • Schedule coordination
  • Task prioritization
  • Office organization
  • Information retrieval
  • Problem solving
  • Time management
  • Attention to detail
  • Written communication
  • Database management
  • Spreadsheet proficiency
  • Multitasking ability
  • Meeting support
  • Workflow management
  • Policy updates
  • Confidentiality maintenance
  • Client records updating
  • System navigation
  • Microsoft office
  • Confidentiality handling
  • Coordinating documents
  • Managing case files
  • Decision-making
  • Customer service
  • Multitasking Abilities

Accomplishments

  • Managed inventory and office budgeting for supplies for busy office of 45 employees.
  • Training - Responsible for training all new employees to ensure continued quality of customer service.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Assisted management with the training of new staff members.
  • Updated and maintained company database to reflect current and accurate client records for more than 2-5 accounts.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Travel Planning - Booked heavy domestic and international travel for department of 45.
  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Developed and implemented Personnel Policy, which resulted in increased company efficiency and productivity.

  • Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
  • Inventory Management - Managed inventory and office budgeting for supplies for busy office of 45.
  • Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Positioned as key team member to transfer 3000 specific claims per capita distribution from hard copy into new digital database.

Languages

English
Professional Working

Certification

  • First Aid Certification

Timeline

Specific Claims Assistant

Ahtahkakoop Cree Nation
10.2024 - Current

HSDS-Senior Administration Supervisor

Federation of Sovereign Indigenous Nations
11.2022 - 08.2023

Store Manager

Nikihk- Midtown Plaza
12.2021 - 05.2022

Human Resource Administrator

Eagles Nest Youth Ranch
08.2019 - 11.2021

Sr. Administration Assistant

Wanuskewin Heritage Park
10.2018 - 03.2019

Human Resource/Finance Clerk

Treaty Six Education Council
04.2014 - 04.2018

Executive Assistant /Human Resource - Finance Clerk

Battlefords Agency Tribal Chiefs- BATC Education
01.2007 - 06.2011

Native Studies/Arts and Science Student -

First Nations University of Canada

Grade 12 Diploma -

Native Education Center

Associate Arts Degree - Several credits obtained towards degree which was transferable credits to Native Studies degree

Institute of Indigenous Government
Tamatha Skilliter