Accomplished Executive Operations Leader with a proven track record in senior management roles within large corporations. Experienced in overseeing manufacturing operations in dynamic, fast paced, just-in-time (JIT) production settings. Adept communicator, skilled in various strategies to inspire, motivate, and lead teams to surpass critical objectives. Known for unwavering ambition and a hands-on approach to senior management, boasting extensive expertise in implementing continuous improvement systems across diverse manufacturing sectors, including Automotive Component, Pharmaceutical, and Food & Beverage manufacturing. An experienced manager with a rich history of service in prominent global manufacturing enterprises.
Overview
17
17
years of professional experience
Work History
Operations Director
D Sandham Trading LTD
06.2021 - 09.2023
Responsibilities:
Lead and oversee site operations for two food processing plants within D
Sandham Trading LTD
Successfully launched and managed a new fish processing facility (GFS Ltd), adhering to BRC standards and optimising production processes
Managed the CAPEX budget for facility setup, equipment sourcing, and recruitment of production, QC/QA, and supervisory teams
Achieved BRC and MSC accreditations, securing partnerships with major retailers
Manage day-to-day operations of both production plants, developing and managing a team of Production Shift Managers, Engineering Manager
Technical Manager, and Health & Safety Coordinator
Responsible for 300+ staff members, ensuring alignment with business objectives and achieving KPI metrics for OEE, Quality, Safety, RFT, Waste, and
Cost
Develop growth plans for both plants, including cold store expansion, tunnel freezer installation, and grading line upgrades to increase capacity
Enhance blast freezing and processing capacity by 160 tonnes per week, equating to a 50% increase in processing capacity
Key Achievements:
Successfully implemented and managed a fully operational fish processing plant with state-of-the-art equipment and a total annual capacity of approximately 13,000 tonnes
Built and led a new team, fostering a culture of operational excellence and continuous improvement
Achieved £12.48 million in revenue within the first 12 months, staying within the CAPEX budget
Effectively oversaw monthly P&L for recoverable costs
Implemented strategic objectives, core values, and business goals across the organisation
Improved operational efficiency by implementing KANBAN workflow optimization and process enhancements
Secured a significant revenue stream by partnering with the largest salmon by-product exporter in Europe, generating an additional £2.5 million annually
Attained BRC A Grade status and MSC pass grade, the highest accreditations in the UK food manufacturing industry
Simultaneously managed two production plants, driving growth, continuous improvement, and operational excellence
Developed and executed a cross-functional JIT scheduling and production system to meet customer demand for perishable products.
Head of Operations
International Automotive Components Group, IAC
08.2015 - 06.2021
Responsibilities:
Led a team of senior managers, overseeing various departments, including
Operations, Engineering, Quality, Health & Safety, Projects, Continuous
Improvement, and Materials Planning & Logistics
Managed a sprawling plant spanning three production units, featuring processes such as injection moulding, CNC assembly, fabric lamination, EPP, and manual assembly
Directed operations for a just-in-time (JIT) automotive interior trim manufacturing facility, producing components for Jaguar Land Rover, Toyota, and GM
Supervised day-to-day operations, ensuring alignment with KPIs for Health &
Safety, OEE, Quality, Waste, and Cost
Managed monthly P&L and CAPEX budgets
Cultivated a culture of continuous improvement, emphasising Six Sigma
Kaizen, and 5S methodologies
Attended internal Kaizen College at the Hodonín site in the Czech Republic, completing an intensive course on Kaizen methodology
Led an improvement project at the Hodonín site in Czech Republic, enhancing quality control processes, reducing defects, and improving inspection procedures, resulting in a 25% reduction in defect rates within six months
Implemented visual management systems, standardised inspection procedures, and collaborated with suppliers to reduce defects at the source
Achieved cost savings and reduced customer complaints, while improving overall process efficiency with a 15% reduction in lead times
Recognized for instilling a culture of continuous improvement
Key Achievements:
Managed a cross-functional team of senior managers, consistently achieving an average attainment rate of 94% for daily KPI objectives
Implemented various continuous improvement projects, including 5S, Kaizen, and Six Sigma, with significant success
Achieved a 25% reduction in defect rates and a 15% reduction in lead times at the Hodonín site in the Czech Republic
Successfully project-managed the installation and commissioning of the 538C line for laminating components for the Land Rover Evoque, delivering it on time and within the CAPEX budget
Attended Kaizen College to further educate on Kaizen methodology and
Continuous Improvement principles
Managed team performance through effective personal development plans, conducting monthly one-on-one sessions to address objectives, performance, and career progression
Achieved maximum performance across safety, maintenance, and production metrics against the balanced scorecard
Fostered productive working relationships across various business levels
Implemented strategic mission, core values, and business objectives throughout company-wide operations.
Plant Manager
Reckitt Benckiser
02.2010 - 08.2015
Responsibilities:
Initially hired as Operations Manager for the Liquids plant, responsible for managing a large processing plant producing pharmaceutical liquid products, including Lemsip, Gaviscon, E45, and Nurofen, as well as overseeing a packing hall with 15 high-speed packaging lines
Led a team consisting of 4 Shift Managers, an Engineering Manager, a Quality
Manager, and a Continuous Improvement Manager
Ensured strict adherence to KPI metrics with a strong focus on quality and waste reduction, given the pharmaceutical nature of the products
Successfully delivered on quality and continuous improvement objectives while overseeing daily operations
Promoted to the role of Plant Manager for the Dries Plant after just six months
Managed the highly automated, fast-paced tablet and capsule processing and blister packing facility
Led various continuous improvement projects, including 5S, Kaizen, and Six
Sigma, with notable success
Managed team performance through personal development plans, monthly one-on-one sessions, and mentoring
Achieved maximum performance across safety, maintenance, and production metrics
Fostered productive working relationships and implemented strategic initiatives
Key Achievements:
Rapidly promoted from Operations Manager to Plant Manager within six months of joining the company
Successfully managed a new plant start-up in Salt Lake City, USA, meeting operational goals and performance metrics within a tight timeline
Oversaw the installation and commissioning of two high-speed blister pack lines within 8 weeks, achieving a sustained OEE of 93%
Managed a large team of cross-functional senior managers and collaborated with site-wide senior management to meet departmental and site KPIs and standardisation goals
Effectively managed daily operations in a high-speed processing and packing plant with stringent quality guidelines and high-speed processes
Developed and enforced safety policies and procedures, reducing accidents and losses
Improved production capability, flexibility, and cost-efficiency through loss reduction focus groups and root cause analysis
Executed strategies aligned with business objectives and provided direction to employees
Ensured compliance with manufacturing legislation and maintained company standards.
Production Manager
Heineken UK
07.2006 - 08.2015
Responsibilities:
Joined Heineken UK as a packing line supervisor in the newly established bottling plant in 2006, overseeing day-to-day production processes and production teams
Played a pivotal role in the company's Total Productive Maintenance (TPM) agenda and completed the 5S methodology course to become a 5S
Methodology Expert, leading 5S projects and teams across the site's various plants
Progressed rapidly through the management ranks, transitioning from
Supervisor to Shift Manager within the first two years, following a successful secondment
As Shift Manager, oversaw a team of 40 production operatives and 5 supervisors in a state-of-the-art, purpose-built factory with a production rate of up to 2000 bottles per minute per line
Responsible for managing the production team to achieve plan adherence
OEE targets, quality goals, and waste reduction in a safe and standardised manner
Held the Shift Manager role for over 2 years before being promoted to
Production Manager for the entire site, overseeing four plants: Bottling
Canning, Kegging, and Brewing
Managed a direct team of 14 Shift Managers across the four plants, reporting directly to the Site Operations Manager
Key responsibilities included driving efficient production performance, coaching and developing the Shift Manager team, managing staff schedules, fostering a culture of continuous improvement, conducting regular TPM and audits, and reporting daily to the senior management team on production status and KPI adherence
Led 5S projects site-wide, emphasising quality and customer complaint reduction, and managed all four plants according to their individual needs while maintaining standardised practices in line with the company's standards
Key Achievements:
Achieved promotion from Supervisor to Shift Manager within 2 years of joining the company
Completed 5S Methodology training and became a 5S Methodology Expert for the business
Earned further promotion to Site Production Manager after 4 years with responsibility for four production plants and 14 Shift Managers
Successfully delivered numerous continuous improvement projects, focusing on waste reduction, process efficiency, housekeeping, and quality defect reduction
Produced comprehensive shift reports to support seamless handovers
Led by example and promoted a safety culture through clear communication and inspections
Conducted audits and reviews to enhance team performance and area standards, updating training and procedures as needed
Enhanced team efficiency through the analysis of staff and equipment performance
Trained and mentored new employees to optimise team performance and managed disciplinary investigations and hearings with a strong knowledge of employee relations
Ensured that employees operated productively to meet business and customer needs
Led a team of 150+ to achieve KPI targets in fast-paced environments.
Education
Manufacturing NVQ Level 2 & 3
Accrington Rosendale
United Kingdom
Skills
Professional Operational Leader
Exceptional communication skills
Over 17 years of expertise in Manufacturing Management
Vast experience in overseeing large, high-paced JIT production facilities
Extensive experience and mastery in Kaizen and 5S methodologies
Proficiency in financial management, encompassing P&L and CAPEX management
Adept in departmental leadership and management
Demonstrated commitment to operational excellence
Strong and dynamic leadership capabilities
Focused on achieving targets and delivering results
Timeline
Operations Director
D Sandham Trading LTD
06.2021 - 09.2023
Head of Operations
International Automotive Components Group, IAC
08.2015 - 06.2021
Plant Manager
Reckitt Benckiser
02.2010 - 08.2015
Production Manager
Heineken UK
07.2006 - 08.2015
Manufacturing NVQ Level 2 & 3
Accrington Rosendale
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