Results-driven professional with a robust foundation in technical troubleshooting and quality assurance, adept at managing high-pressure scenarios. Known for enhancing customer relations through meticulous process improvements and resourceful strategies. Dedicated to building effective teams and resolving complex issues. Almost 20 years of experience in the paint industry, including roles as a regional technical consultant for Sherwin-Williams and Valspar deBeer.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work history
Owner
SIMPLE CHOICE s.r.o.
Košice, Košický kraj
05.2022 - Current
cooperation with OEM shops and independent car painting shopsn , problem solving, finding and optimizing processes in the paint shop, saving time and resources, solving problems with color shades - coloristics
Ensured smooth business operations by managing daily activities effectively.
Prevented stock discrepancies through vigilant inventory oversight.
Fostered a positive workplace culture with robust health and safety measures.
Addressed conflicts among staff members and customers professionally.
Optimised operational efficiency by implementing advanced technologies.
Enhanced product range to maintain competitive edge in the market.
Achieved cost savings by negotiating favourable supplier contracts.
Maintained high customer satisfaction levels through consistent quality assurance.
car paint shop manager
MS Art Designe s.r.o.
Košice, Kosicky kraj
06.2015 - 02.2023
Building a paint shop for a newly established company, from the beginning to building a successful paint shop in the region.
Building supplier-customer relationships, clientele, cooperation with OEM services, insurance companies on repairs
Maintained clean work area promoting a positive shopping environment for customers.
Managed daily operations of paint store, ensuring smooth workflow.
Assisted customers in choosing the right paints, improved overall shopping experience.
Monitored competitor activity for staying abreast with market trends.
Determined strategic direction of organisation based on industry knowledge and market research.
Resolved customer complaints, resulted in improved service standards.
Liaised with suppliers, secured favourable terms for procurement.
Developed sales strategies to boost store revenue.
Supervised employees for enhanced productivity and efficiency.
Owner
TBK Services s.r.o.
Košice, Košický kraj
06.2013 - 12.2017
based on the needs of TBK s.r.o., establishing a new company to support increased turnover and profit
Identified new business opportunities to increase revenue.
Conducted market research to stay abreast of industry trends and competitors' strategies.
Implemented efficient inventory control systems for streamlined stock management.
Built strong client relationships, led to repeat business and referrals.
owner paint shop
TBK s.r.o.
Košice, Kosicky kraj
09.2006 - 06.2016
building a company based on demand in the field of painting, design custom car modifications, special paints, airbrush
automotive accessories store
Managed daily operations, ensuring smooth running of the business.
Innovated product offerings to stay competitive in the market.
Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
Applied customer feedback to inform business strategy and foster continued loyalty.
Networked with industry leaders, cultivating mutually beneficial partnerships.