Tomas Hushegyi
Bratislava,Slovakia
Summary
Motivated professional offering proficiency in data entry combined with
strong mathematical and analytical thinking. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Customer Loyalty Member IV
ING Hubs SK
Bratislava, Slovakia
2021.12 - Current
- Processing requests concerning NL Pricing & Billing, Balance & Interest set-off for WB clients
- Supporting Customer service account managers and local branches mainly located in Belgium and The Netherlands
- Applying positive customer service approach to increase satisfaction levels
- Maintaining contact with internal colleagues and related departments to keep them informed about the progress of their requests
- Improving efficiency and productivity by acquiring new skills
- Communicating effectively with team to ensure collaborative working environment
Data entry clerk
cargo-partner SR
Bratislava, Slovakia
2015.02 - 2021.06
- Entered numerical data into databases with speed and accuracy
- Compiled information and input into SEA and RAIL information database
- Maintained ongoing communication with relevant departments to confirm accurate data delivery
Education
Master's degree - Strategic Management
Faculty of Management of The Comenius University
Bratislava 2005.09 - 2011.06
English language
Kaplan International
New York, USA 2013.01 - 2013.06
Skills
- Problem-solving
- Communication skills
- Process improvement focus
- Quality control focus
- MS office advanced
Timeline
Customer Loyalty Member IV
ING Hubs SK
2021.12 - Current
Data entry clerk
cargo-partner SR
2015.02 - 2021.06
English language
Kaplan International
2013.01 - 2013.06
Master's degree - Strategic Management
Faculty of Management of The Comenius University
2005.09 - 2011.06