Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Uyen Dang

Outlook

Summary

Dynamic and dedicated professional with a strong work ethic and responsibility, exceptional customer service skills, honed at Outlook Motor Hotel. Proven ability to enhance guest engagement and manage cash handling efficiently. Recognized for maintaining high standards of cleanliness and organization, contributing to overall guest satisfaction and operational excellence.

Overview

5
5
years of professional experience

Work History

Server

Outlook Motor Hotel
09.2023 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Manage booking for the hotel, responded to customer questions and concerns with professionalism and efficiency.
  • Maintained cleanliness in common areas, including floors, restrooms, and hallways, to enhance guest satisfaction.

Office Worker

Tan Hoa Engineer
02.2020 - 04.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
  • Connect with government to apply for license which is necessary for the company.

Education

Bachelor of Economics -

Hung Vuong University
Ho Chi Minh, VietNam
06-2001

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling
  • Table setting

Languages

English
Limited Working
Vietnamese
Native or Bilingual

Timeline

Server

Outlook Motor Hotel
09.2023 - 12.2024

Office Worker

Tan Hoa Engineer
02.2020 - 04.2023

Bachelor of Economics -

Hung Vuong University

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Uyen Dang