Vanessa Sluciakova
Mallow,Ireland
Summary
Expert in customer service and retail operations, demonstrating a strong ability to enhance customer experiences and drive sales growth. Proven skills in team leadership, people management, and inventory control. Over 5 years of experience in retail environments.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Assistant store manager
NEXT
Cork City, Ireland
06.2024 - 11.2025
- Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
- Streamlined inventory management for optimal stock level maintenance by implementing an efficient tracking system. Aided in loss prevention efforts; ensured security measures were adhered to throughout the store.
- Assisted in recruitment process to build a high-performing retail team.
- Maintained health and safety standards within the store to ensure compliance with company policies and legal requirements.
- Managed cash registers, handled financial transactions accurately.
- Coordinated staff meetings for improved communication and team morale.
- Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
- Improved store appearance for enhanced shopper experience through regular cleaning and organising of displays.
- Led daily operations to maintain smooth store running.
- Kept updated inventories for reliable stock management.
- Scheduled staff rotas to meet business demands within budget.
- Improved theft prevention through upgraded store security monitoring.
- Supervised cash handling procedures ensuring compliance with organisational policies and security protocols.
- Monitored sales performance and identified areas for improvement to drive operational efficiency.
- Resolved customer complaints promptly maintaining a positive shopping experience for all patrons.
- Coordinated promotional activities to enhance store visibility and attract new customers.
Person in charge
Dano's Supervalu
Mallow, Ireland
09.2020 - 12.2023
- Implemented quality control measures for consistent service delivery.
- Delivered high visual standards of garment presentation and stock levels for appealing customer displays.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Supervised inventory management processes, avoiding stockouts or overstocks.
- Rotated merchandise and displays to feature new products and promotions.
Cashier & Store Assistant
Poland4U
Mallow, Ireland
07.2019 - 12.2019
- Executed sales transactions and operated till efficiently.
- Ensured seamless store operations during owners' absence.
- Assisted customers in English, Slovak, Polish, and Czech.
- Conducted stock rotation, cleaning, orders, and financial paperwork.
- Assisted in inventory management by restocking shelves and conducting regular stock checks.
- Completed opening and closing procedures each day.
Kitchen Porter & Kitchen Assistant
Springfort Hall Hotel
Mallow, Ireland
07.2019 - 09.2020
- Collaborated with team members to facilitate smooth kitchen operations during busy service periods.
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Worked under pressure during peak times without compromising on quality of work delivered.
Graphic Designer
Progrup
Spišská Nová Ves, Slovakia
09.2016 - 08.2018
- Created visually compelling graphics for marketing campaigns and social media platforms.
- Demonstrated excellent time management skills whilst juggling multiple deadlines.
- Adapted quickly to changing trends in the industry maintaining relevance in designs.
Education
Higher National Diploma - Graphic Design
SOS Drevarska
Slovakia 09.2015 - 05.2019
Skills
- Visual merchandising techniques
- Cash handling
- Time efficiency
- Stock replenishment tactics
- Recruitment and interviewing capabilities
- Opening and closing procedures
- Leadership qualities
- Store layout planning
- Financial reporting
- Sales strategies
- Profit and loss understanding
- Customer Service
- Product knowledge
Languages
Slovak
Native
English
Fluent
Polish
Advanced
Czech
Fluent
References
References available upon request.
Timeline
Assistant store manager
NEXT
06.2024 - 11.2025
Person in charge
Dano's Supervalu
09.2020 - 12.2023
Cashier & Store Assistant
Poland4U
07.2019 - 12.2019
Kitchen Porter & Kitchen Assistant
Springfort Hall Hotel
07.2019 - 09.2020
Graphic Designer
Progrup
09.2016 - 08.2018
Higher National Diploma - Graphic Design
SOS Drevarska
09.2015 - 05.2019