Summary
Overview
Work History
Education
Skills
Timeline
Generic
Veronika Horská

Veronika Horská

Student
Lipovec

Summary

Professional with experience in customer service, inventory management, and sales support. Strong focus on team collaboration and consistently achieving results. Skilled in handling transactions, maintaining store cleanliness, and providing exceptional customer experiences. Reliable and adaptable to changing needs, ensuring smooth operations and customer satisfaction.

Overview

2
2
years of professional experience
1
1
Language

Work History

Bartender

Hostinec Kopačka
Lipovec - Vrútky, Slovakia
03.2025 - Current
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Shop Assistant

Action
06.2024 - Current
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Greeted customers entering store and offered assistance with requirements.
  • Maintained a clean and organized shop floor
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.

Shop Assistant

HUMANA Slovakia
Martin
06.2023 - 05.2025
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Improved store layout by organizing merchandise according to season and trends, enhancing customer shopping experience.
  • Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
  • Educated customers on benefits of sustainable and ethically sourced products, aligning with company values and customer expectations.

Education

University of Žilina
Žilina

High School Diploma -

Business Academy
Martin, Slovakia
04.2001 -

Skills

Customer services

Store maintenance

Team collaboration

Adaptability and flexibility

Cleanliness and hygiene

Handling difficult customers

Timeline

Bartender

Hostinec Kopačka
03.2025 - Current

Shop Assistant

Action
06.2024 - Current

Shop Assistant

HUMANA Slovakia
06.2023 - 05.2025

High School Diploma -

Business Academy
04.2001 -

University of Žilina
Veronika HorskáStudent