Creative leader with a proven track record at Slovak Radio, adept in creative project management and team leadership. Experienced worker in various positions in the travel industry during the last years.
- responsible for creating artistic content for radio listeners, such as radio drama, radio series, fairy tales, poetry, and audiobooks
- leading a group of coworkers (producers, actors, sound designers, musicians)
- editing scripts, screenwriting
- managing charter flights agenda, including creating agreements, issuing invoices and credit notes, monitoring costs
- communicating with residential and foreign business partners and services providers
- distant communicating with customers via email and phone
- leisure groups and individuals agenda
- working in OPERA and DELPHI systems
- customers and hotel guests service, providing information and assistance via phone and email
- front office customer service, giving recommendations about local tourist attractions, solving complaints
- working in hotel reservation system HOREC and with cash register
- complex destination agenda, meaning communication with clients, domestic sellers and foreign business partners
- working in reservation system PEAR
- monitoring costs and revenues
- face to face and remote communication with clients
- working in AMADEUS flight ticket booking system
- creating travel itineraries matching client's requests
Creative project management
Team management
Relationship building
Budget control