Summary
Overview
Work History
Education
Skills
Timeline
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Vicki Bracken

Strasbourg

Summary

Dynamic professional with a proven track record at Sherwood/Southey Co-op, excelling in customer service and office administration. Enhanced productivity through efficient processes and strong problem-solving skills. Adept at managing inventory and scheduling, ensuring seamless operations. Recognized for critical thinking and professional communication, driving team success and client satisfaction.

Overview

22
22
years of professional experience

Work History

Administative Assistant

Last Mountain Pioneer Home
06.2025 - Current
  • Assisted in managing daily office operations and maintaining organized filing systems.
  • Supported team communication through email correspondence and scheduling meetings.
  • Collaborated with staff to prepare documents and reports for internal use.
  • Implemented efficient administrative processes to streamline workflow and improve productivity.
  • Responded to inquiries from clients and vendors, providing timely information and assistance.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Store Manager

Sherwood/Southey Co-op
02.2004 - 06.2025
  • Oversaw daily store operations, ensuring adherence to company policies and procedures.
  • Trained and developed team members on customer service standards and sales techniques.
  • Managed inventory levels, conducting regular stock assessments to optimize product availability.
  • Implemented visual merchandising strategies to enhance product presentation and drive sales.
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Education

Office Education

SIAST
Regina, SK

High School Diploma -

Earl Grey High School
Earl Grey, SK

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Time management
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Professional communication
  • Deadline oriented

Timeline

Administative Assistant

Last Mountain Pioneer Home
06.2025 - Current

Store Manager

Sherwood/Southey Co-op
02.2004 - 06.2025

Office Education

SIAST

High School Diploma -

Earl Grey High School

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Vicki Bracken