Hi, I’m
Viliam Langer
Operations Manager / Deputy GM
Zilina,SR
Summary
Accomplished Deputy General Manager at Aktrion, adept in strategic planning and leadership, significantly enhancing operational efficiency and team productivity. Demonstrated expertise in business development and project management, achieving consistent revenue growth. Skilled in fostering client relationships and mentoring staff, driving company objectives and financial sustainability.
Overview
10
years of professional experience
Work History
AktrionSLOVAKIA
Deputy General Manager
09.2020 - Current
Job overview
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Participated in planning process to achieve corporate objectives.
- Collaborated with department heads to establish goals and work plans.
- Improved internal communication channels, fostering a culture of transparency and accountability among team members.
- Oversaw departmental budgeting, ensuring financial sustainability and responsible resource allocation.
- Enhanced team productivity by providing ongoing coaching and mentoring to staff members.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Reduced operational risks while organizing data to forecast performance trends.
AktrionSlovakia
Area Manager
09.2014 - Current
Job overview
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Transformed underperforming teams into productive, profitable teams.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Resolved conflicts promptly to promote positive environment for customers.
- Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed accounts to retain existing relationships and grow share of business.
AktrionSlovakia
Operations Manager
09.2016 - 09.2020
Job overview
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Education
University of Žilina Žilina
Master Of Logistic And Transport from Transport And Logistic
05.2015
Skills
Business Development
Business development and planning
Area management
Territory Management
Operations
Contract Management
Strategic planning
Negotiation
Project Management
Leadership skills
Operations management
Languages
English
Advanced (C1)
Timeline
Deputy General Manager
Aktrion
09.2020 - Current
Operations Manager
Aktrion
09.2016 - 09.2020
Area Manager
Aktrion
09.2014 - Current
University of Žilina
Master Of Logistic And Transport from Transport And Logistic