VIPIN KARDAM
Sr Order To Cash Professional
Bratislava,Slovakia
Summary
To secure a challenging position that allows me to utilize past experiences in Master Data and Order to Cash for future growth opportunities. Excellent knowledge of all processes/procedures within the OTC workstream with strong communication skills in resolving customer queries.
Overview
15
15
years of professional experience
Work History
Senior Customer Service Representative
Versum Materials LLC
1 2022 - 1 2023
- Complete order entry into enterprise resource planning system, maintaining >98% accuracy.
- Manage all invoicing, including Field Services and Megases orders.
- Create deliveries and shipments based on sales and stock transport orders for domestic and international shipments.
- Coordinate International imports and exports.
- Communicate sales order information to customers, internal and external, as required by phone and e-mail.
- Interface with planning, sales, engineering, manufacturing, accounting, and product management.
Senior Accounts Receivable Lead
Versum Materials LLC
01.2018 - 01.2022
- Monitor accounts and incoming payments
- Perform verifying, classifying, computing, posting and recording accounts receivable data.
- Strategically partnered with Sales team to proactively resolve customer delinquencies before shipments were delayed.
- Process credit/debit memos based on analysis of deductions (short pay/overpay) research.
- Reconcile accounts receivable ledger.
- Post invoices on customer portals such as Ariba and Taulia.
Senior Accounts Receivable Coordinator
Campari America
01.2017 - 01.2018
- Processes bailment inventory transactions including preparing sales orders, resolving pricing discrepancies, recording inventory movements, reconciling inventory records
- Process logistics invoices for bailment related expenses to include handling, storage fees and out of stock fees
- Interacts frequently with Control state agencies on invoicing, collection matters, warehousing fees, inventory balances and movements and keeps management advised when necessary
- Interacts with Sales and Customer Service, by meeting regularly, responding to requests and explaining procedures
- Identifies, develops, and implements procedures to drive continuous improvements including providing leadership in the design and maintenance of the Control state invoice processing
- Reconciles general ledger accounts monthly and assists with semiannual review and annual external audit.
Senior Accounts Receivable Analyst
Robert Half - LeapFrog
01.2016 - 01.2017
- Manage accounts receivable including collections, account reconciliation and deductions
- Partner with various teams within the company to reduce DSO and ensure timely resolution of chargebacks
- Ensure that all postings are processed in a well-documented, timely and accurate manner with proper approval
- Maintain various reports in excel for the purpose of driving action and improvements
- Manage credit hold releases and post cash application as needed.
Senior Credit and Collections Analyst
Baker and Taylor
01.2015 - 01.2016
- Built collections partnership with large customer accounts, resulted in a 20% delinquency reduction
- Responsible for working daily hold report, including resolution of declined credit cards, over credit limits and past due balances
- Provide support to the AR team through process improvement initiatives, reporting, and metrics
- Participate and contribute to the department's ongoing process improvement projects.
Team Leader - Master Data - Hospira
Genpact
01.2011 - 01.2013
- Prioritized, allocated and lead daily work for team members
- Updated customer name and address changes
- Prepared monthly operational dashboards and trackers, including process metrics
- Assisted in the development of desk level procedures.
Process Developer - Cash Application/Deduction -Hospira
Genpact
01.2009 - 01.2011
- Cash receipts processing, including ACH and check deposits
- Management of outstanding invoices and direct interfacing with customers on collection matters and dispute resolution
- Developed weekly reporting for all cash application and unapplied cash, including EDI, checks, and wires
- Followed-up on aged unapplied cash to receive proper remittance information
- Received and processed credit applications for new customers.
Process Associate Accounts Receivable - Swiss Re
Genpact
01.2007 - 01.2009
- Cash receipts processing, including ACH and check deposits
- Followed up with customers on open issues, ensuring timely resolution
- Prepared tracker evaluating customer payment metrics.
Education
Accounting And Finance
Manav Bharti University
Skills
Word / Advanced Excel
undefinedTimeline
Senior Accounts Receivable Lead
Versum Materials LLC
01.2018 - 01.2022
Senior Accounts Receivable Coordinator
Campari America
01.2017 - 01.2018
Senior Accounts Receivable Analyst
Robert Half - LeapFrog
01.2016 - 01.2017
Senior Credit and Collections Analyst
Baker and Taylor
01.2015 - 01.2016
Team Leader - Master Data - Hospira
Genpact
01.2011 - 01.2013
Process Developer - Cash Application/Deduction -Hospira
Genpact
01.2009 - 01.2011
Process Associate Accounts Receivable - Swiss Re
Genpact
01.2007 - 01.2009
Senior Customer Service Representative
Versum Materials LLC
1 2022 - 1 2023
Accounting And Finance
Manav Bharti University
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