William Sy
Regina
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Casual Server/Barista
Cafe Francais
12.2024 - 01.2025
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Starbucks
06.2022 - 05.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Diploma - Culinary Arts
Saskatchewan Polytechnic
Regina, SK06-2025
High School Diploma -
Miller Comprehensive Catholic High School
Regina, SK06-2020
Skills
- Food Inspection
- Hostess Support
- Daily Specials Memorization
- Team Member Support
- Order Accuracy
- Price Memorization
- Leadership
- Adaptability
- Problem-solving Skills
- Customer Service
- Strong Communication
- Computer Operation
Languages
English
Native or Bilingual
French
Elementary
Certification
Serve It Right Certificate
Food/Safe Certificate
Timeline
Casual Server/Barista
Cafe Francais
12.2024 - 01.2025
Barista
Starbucks
06.2022 - 05.2023
Diploma - Culinary Arts
Saskatchewan Polytechnic
High School Diploma -
Miller Comprehensive Catholic High School
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