Yuanxing Zhao
Saskatoon,SK
Summary
Dynamic and highly motivated professional with a proven track record at Ko Chicken + Ramen, excelling in time management and customer service. Recognized for maintaining high accuracy during peak periods, fostering a clean environment, and adapting swiftly to new culinary techniques, ensuring exceptional guest satisfaction and repeat business.
Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.
Overview
6
6
years of professional experience
Work History
Line Cook
Ko Chicken + Ramen
09.2022 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Front Desk Agent
Grant Hall Hotel
05.2022 - 08.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Answered customer telephone calls promptly and appropriately handled needs.
- Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
- Managed inventory of front desk supplies, keeping essential items well-stocked.
Server
Mitsu Sweet Cafe
05.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Barista
Starbucks
10.2021 - 02.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Preschool Teacher
Duobeidi Daycare
07.2021 - 02.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Tutor
Baoding Jiajiao
07.2021 - 02.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Front Desk Agent
Grant Hall Hotel
01.2020 - 01.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Server
Hopkins Dining Parlour
09.2019 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Food Science
University of Saskatchewan
Saskatoon, None04-2026
High School Diploma -
Cornerstone Christian School
Moose Jaw, SK01-2019
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Problem-solving
- Group and individual instruction
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Japanese
Elementary
Timeline
Line Cook
Ko Chicken + Ramen
09.2022 - Current
Front Desk Agent
Grant Hall Hotel
05.2022 - 08.2022
Server
Mitsu Sweet Cafe
05.2022 - 08.2022
Barista
Starbucks
10.2021 - 02.2022
Preschool Teacher
Duobeidi Daycare
07.2021 - 02.2022
Tutor
Baoding Jiajiao
07.2021 - 02.2022
Front Desk Agent
Grant Hall Hotel
01.2020 - 01.2021
Server
Hopkins Dining Parlour
09.2019 - 09.2020
Bachelor of Science - Food Science
University of Saskatchewan
High School Diploma -
Cornerstone Christian School
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