Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Žofia Kralovanská

Košice

Summary

Motivated and detail-oriented Quality Assurance professional with a strong passion for delivering high-quality software. Known for a meticulous approach to testing, strong analytical skills, and a proactive mindset in identifying issues before they impact users. Experienced in both manual and automated testing across agile environments, with a focus on continuous improvement and team collaboration.

Overview

23
23
years of professional experience
26
26
years of post-secondary education
1
1
Certification

Work history

Product Owner

NESS KE (Actimize)
Košice
10.2025 - 05.2025
  • Defining the product and new functionalities
  • Managing and prioritizing the product backlog
  • Collaborating with other teams
  • Accepting deliverables and sharing updates with external stakeholders

Senior QA Engineer

NESS KE (Actimize)
Košice
07.2015 - 09.2024
  • Testing new functionalities and performing patch testing
  • Analyzing business requirements and providing feedback to the Product Owner
  • Conducting functional, performance, regression and sanity testing
  • Troubleshooting issues and reporting bugs
  • Preparing test data and environments
  • Writing test documentation
  • Creating and maintaining automated tests
  • Leading a small test team

Customer support Representative

NESS KE (Actimize)
Košice
10.2011 - 06.2015
  • Interacting with customers
  • Analyzing and investigating issues reported by customers
  • Suggesting solutions and workarounds
  • Resolving customer configuration issues
  • Communicating with other teams
  • Configuring the system according to customer requirements

SAP Consultant

RWE Systems Slovakia, s.r.o.
Košice
09.2004 - 12.2007
  • Responsible for the intranet SAP application for work tracking (CSS)
  • Training new employees
  • Processing new change requests
  • Using and analyzing evaluation reports

Guide

Travel Agency Topas
Košice
06.2003 - 09.2003

Guide and interpreter (Slovak ↔ French)

VSE a.s.
Košice
07.2002 - 09.2002
  • Guiding and interpreting for a group of EDF-GDE employees from France during their vacation in Slovakia
  • Guiding and interpreting for a group of VSE, a.s. employees from Kosice, during their vacation in France
  • Guiding and interpreting for an Algerian delegation from SONELGAZ, Alger, during their business trip to Slovakia

Short-term fellowship in the department of Informatics

WFinance
Paris
04.2002 - 06.2002
  • Creating dynamic web pages in ASP

Education

Informatics

University in Marne-la-Vallée
Paris, France
09.2001 - 06.2022

Master of Science - Informatics

University of P.J. Šafárik
Košice, Slovakia
09.1998 - 05.2004

Skills

Operating system - Windows, Linux
Databases - Oracle, MSSQL, PostgreSQL
Bug tracking system – JIRA, Tracker, Wiser
Ticketing portal - Parature
SW supporting tools – Jenkins, Git, SVN, Confluence
Programming – SQL, XML, HTML, Java (basic), Python (basic)
Testing tools – Selenium, Applitools, HPQC, Postman
Web application servers - Apache Tomcat, WebSphere, WebLogic,
Glassfish
IDEs - DVisualizer, DBeaver, SQLdeveloper, Eclipse, IntelliJ IDEA
Cloud technologies – AWS

Languages

English
Advanced
French
Advanced
Spanish
Elementary

Certification

2024 PSPO I, Košice
2024 AWS Cloud Practitioner, Košice
2016 ISTQB certification, Košice
2007 Andragonic pedagogical minimum for adult education, Dolný Kubín
2005 SAPTEC – Web AS, BC400 - ABAP Workbench, SAP Praha
2003 Retraining course of the tour guide, Košice

Timeline

Product Owner

NESS KE (Actimize)
10.2025 - 05.2025

Senior QA Engineer

NESS KE (Actimize)
07.2015 - 09.2024

Customer support Representative

NESS KE (Actimize)
10.2011 - 06.2015

SAP Consultant

RWE Systems Slovakia, s.r.o.
09.2004 - 12.2007

Guide

Travel Agency Topas
06.2003 - 09.2003

Guide and interpreter (Slovak ↔ French)

VSE a.s.
07.2002 - 09.2002

Short-term fellowship in the department of Informatics

WFinance
04.2002 - 06.2002

Informatics

University in Marne-la-Vallée
09.2001 - 06.2022

Master of Science - Informatics

University of P.J. Šafárik
09.1998 - 05.2004

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Žofia Kralovanská