Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and interests
Timeline
Generic

Zuzana Lukáčová

Bratislava,Slovakia

Summary

Product management professional with a focus on delivering high-quality digital products enhanced with AI, from concept to launch. Adept at cross-functional team leadership, market analysis, and agile methodologies to ensure products meet customer needs, business goals and market trends. Proven track record in stakeholder management and strategic planning to drive product innovation and growth.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Product Manager Business Together with Microsoft | Ecosystem | Tenant Management | AI Enhanced Solutions

Orange Business
Bratislava
01.2024 - Current
  • Drove Unified Collaboration initiatives leveraging Microsoft solutions.
  • Designed and governed lifecycle from roadmap to go-to-market strategies.
  • Represented business in contract negotiations to secure favourable terms.
  • Tracked revenue and profitability through KPI dashboards and modelling.
  • Developed AI-enabled features for improved collaboration experiences.
  • Implemented Teams-first strategies with telecommunications-specific AI capabilities.

Microsoft Ecosystem Product Manager

Orange Business
Bratislava
01.2020 - Current
  • Managed third-party vendors to enhance business value alongside Microsoft offerings.
  • Monitored demand trends to identify and develop highly requested products.
  • Oversaw product lifecycle management to ensure alignment with market needs.

Product Management Cost Analyst, UCC Product Management Int’l

Orange Business
Bratislava
11.2016 - Current
  • Facilitated collaboration between finance and business to leverage financial data for strategic goals.
  • Led cross-functional projects to introduce innovative services.
  • Developed regular and ad hoc reports to analyse and optimise costs.

Product Management Cost Analyst, Product Manager Business Together Avaya

Orange Business
Bratislava
04.2019 - 07.2024
  • Adding product management to the original position
  • Continuing with transversal projects including GDPR compliance and security

Product Manager for Business Together Cisco and Avaya (maternity leave cover)

Orange Business
Bratislava
09.2018 - 03.2019
  • Managed product lifecycle to align with company strategy and objectives.
  • Collaborated with engineering, sales, marketing, and operational support to enhance customer satisfaction.
  • Integrated customer requirements into product design for optimal value creation.
  • Ensured product offerings met expectations of key stakeholders throughout development process.

Senior Pricing Manager, Connectivity

Orange Business
Bratislava
11.2014 - 08.2018
  • Indirect Channels
  • Pricing Related Projects- Pricing Tools

Head of Analysis

energy analytics, s.r.o.
Bratislava
01.2013 - 10.2014
  • Conducted analyses of energy market, legislation, and regulation trends.
  • Provided analytical support to management for informed decision-making.
  • Facilitated communication with partners and clients to strengthen relationships.

Head of Pricing and Analysis

ZSE Energia, a.s.
Bratislava
08.2011 - 12.2012
  • Managed pricing strategies across diverse customer segments, including product control and sales reporting.
  • Developed portfolio models and pricing methodologies to improve decision-making processes.
  • Presented insightful pricing and product data to management and clients for strategic decisions.
  • Collaborated on international projects to maintain consistent pricing strategies.

Pricing Expert

ZSE Energia, a.s.
Bratislava
03.2005 - 07.2011
  • Collaborated on introduction of pricing principles and margin allocation and calculated electricity pricing for regulated households, SMEs, and non-regulated business customers.
  • Conducted product controlling, sales reporting, and analysis of price composition.

Product Development Specialist

ČSOB Stavebná sporiteľňa, construction saving bank
Bratislava
03.2003 - 02.2005

Defined product strategies and shaped new product development plans.

Managed product portfolios to guide sales structure, profitability, and market positioning.

Delivered financial analyses and produced structured reporting for decision-making.

Conducted market research on competition and customer portfolio needs.

Authored internal product and process guidelines for consistent execution.

Education

Mgr. (Master’s Degree) - Quantitative Methods in Management

Comenius University, Faculty of Mathematics, Physics and Information Technology
Bratislava
01.2002

Secondary Education - General Studies

Bilingual English–Slovak Grammar School
Sučany
01.1997

Skills

  • Strategic planning
  • Organizational skills
  • Team leadership

Certification

  • ITIL Expert
  • Diplôme de français professionnel Affaires B1
  • DEEP TECH for Business training with TELECOM Paris and IP Paris
  • ITIL 4 Managing Professional
  • Certified SAFe 6 Product Owner/Product Manager

Languages

English
Advanced
C1
German
Upper Intermediate
B2
French
Intermediate
B1
Russian
Elementary
A2

Hobbies and interests

  • fostering shelter dogs
  • psychological studies of personality types to understand people
  • preparing the cultural program pages for the city magazine of Bratislava

Timeline

Senior Product Manager Business Together with Microsoft | Ecosystem | Tenant Management | AI Enhanced Solutions

Orange Business
01.2024 - Current

Microsoft Ecosystem Product Manager

Orange Business
01.2020 - Current

Product Management Cost Analyst, Product Manager Business Together Avaya

Orange Business
04.2019 - 07.2024

Product Manager for Business Together Cisco and Avaya (maternity leave cover)

Orange Business
09.2018 - 03.2019

Product Management Cost Analyst, UCC Product Management Int’l

Orange Business
11.2016 - Current

Senior Pricing Manager, Connectivity

Orange Business
11.2014 - 08.2018

Head of Analysis

energy analytics, s.r.o.
01.2013 - 10.2014

Head of Pricing and Analysis

ZSE Energia, a.s.
08.2011 - 12.2012

Pricing Expert

ZSE Energia, a.s.
03.2005 - 07.2011

Product Development Specialist

ČSOB Stavebná sporiteľňa, construction saving bank
03.2003 - 02.2005

Mgr. (Master’s Degree) - Quantitative Methods in Management

Comenius University, Faculty of Mathematics, Physics and Information Technology

Secondary Education - General Studies

Bilingual English–Slovak Grammar School
Zuzana Lukáčová