Zuzana Štovčiková
Prague
Summary
Current Master’s student in Tourism and Hospitality Management at the Prague University of Economics and Business. Proficient in financial analysis and Microsoft Office, with experience managing my own business. Demonstrating analytical thinking, creativity, and flexibility in fast-paced environments. Eager to apply these skills in an internship with CzechTrade, tackling challenges and contributing to international trade initiatives.
Overview
5
5
years of professional experience
Work History
Founder & Manager
Apartments Košice and Apartments Loky
03.2022 - Current
- Co-founded and jointly manage two short-term accommodation facilities, overseeing all aspects of business operations, marketing, and customer service to ensure high levels of guest satisfaction and operational efficiency
- Execute detailed financial management tasks including budgeting, setting prices, and generating financial reports to drive profitability and ensure the continuous growth of the business
Hotel Receptionist
Apart Hotel Susa
10.2021 - 02.2023
- Managed all aspects of front desk operations in the hotel setting, providing personalized guest service and managing daily administrative tasks
- Conducted weekly reports and communicated closely with management to maintain high standards of hotel operation and guest satisfaction
Waitress/Bartender
Hilton Prague Old Town
10.2021 - 03.2022
- Delivered high-quality, attentive service in a fast-paced hotel restaurant and bar, enhancing guest satisfaction and loyalty
Hotel Receptionist
Hotel Herrmes and Národní Stay Hotel
10.2019 - 05.2021
- Managed front desk operations and providing customer service to guests from diverse international backgrounds
- Handled reservations, check-ins, check-outs, and billing processes
Education
Master's - Tourism And Hospitality Management
Prague University of Economics And Business
Prague, Czech RepublicBachelor's - Tourism
Pan-European University, Prague
Prague, Czech RepublicBusiness Academy Bilingual Studies (English)
Business Academy Watsonova
Košice, SlovakiaSkills
- Communication and interpersonal skills
- Creativity
- Flexibility and resilience
- International adaptability
- Software skills, particularly Microsoft Office Excel for data management and financial analysis
Languages
Slovak
Native language
English
Advanced
C1
German
Elementary
A2
Timeline
Founder & Manager
Apartments Košice and Apartments Loky
03.2022 - Current
Hotel Receptionist
Apart Hotel Susa
10.2021 - 02.2023
Waitress/Bartender
Hilton Prague Old Town
10.2021 - 03.2022
Hotel Receptionist
Hotel Herrmes and Národní Stay Hotel
10.2019 - 05.2021
Master's - Tourism And Hospitality Management
Prague University of Economics And Business
Bachelor's - Tourism
Pan-European University, Prague
Business Academy Bilingual Studies (English)
Business Academy Watsonova
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