Knighton Ryon
Saskatoon
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
23
23
years of professional experience
Work History
Server
Denny's
06.2008 - 11.2024
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Supervisor
Dairy Queen Grill & Chill
11.2005 - 06.2007
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Bakery Clerk
Robin's Donuts
06.2001 - 02.2005
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Bedford Road Collegiate
Saskatoon, SK06-2005
Certificate - Culinary Arts
Saskatchewan Polytechnic
Saskatoon, SK06-2009
Skills
- Food safety practices
- Effective customer upselling
- Front-of-house display creation
- Guest relations management
- Server training
- Hostess support
Timeline
Server
Denny's
06.2008 - 11.2024
Supervisor
Dairy Queen Grill & Chill
11.2005 - 06.2007
Bakery Clerk
Robin's Donuts
06.2001 - 02.2005
High School Diploma -
Bedford Road Collegiate
Certificate - Culinary Arts
Saskatchewan Polytechnic
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