Reading novels, especially from medical environment
Elena Slabejová
Front Desk Agent
Považská Bystrica,TC
Summary
Friendly and talkative enthusiast with passion for communication, attention to people and determined to leave great, lasting impression. Experience as Front Desk Agent in busy environment. Patient, proactive, helpful and accepting cultural diversity.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Front Desk Agent
Ibis Bratislava Centrum
04.2022 - 02.2024
- responsibility for smooth running and professional service of front office
- managing administrative part of front office operations
- handling incoming calls, direct inquiries to appropriate personnel
- cooperation with all departments of hotel
- check- in and check-out of guests
- helping guests in making informed decisions on local attractions, transportation service and dining options
- selling different kinds of coffee and drinks
- resolving guest issues promptly, paying attention to special requests
- maintaining clean and organized front desk areas
Assembly Worker
Seoyon E-Hwa Slovakia
10.2021 - 03.2022
- assembly of car doors for KIA
- attention to detail, ensuring precise alignment of components during assembly process
Cashier (during University Studies)
Agency P.J.Servis S.r.o.
06.2021 - 09.2021
- working at checkout counter
- processing payments, providing efficient and accurate money transactions
- maintenance of clean, well stocked store environment
Warehouse Worker at Alza (during University)
Agency P.J. Servis S.r.o.
06.2020 - 12.2020
- preparation of incoming orders
- placing orders in delivery area
Education
Master - Journalism
Comenius University
Bratislava, Slovakia 09.2016 - 08.2021
Skills
-customer service
-communication
-can do approach
-interpersonal skills
-helping clients
-teamwork
-punctuality, responsibility, adaptability
Accomplishments
-receiving Hotel Ibis Bratislava Centrum award : Ms. Service of 3rd quarter (2023)
Additional Information
References:
Nika Baracova (Front Desk Manager, Hotel Ibis Bratislava Centrum)
Contact: h3566-FO@accor.com
Interests
Trying new food and drinks
Exploring the world and new places
Running
Movies: my all time favourites are: Capote, You have got mail, My big fat greek wedding, Paraíso Travel, Knight´s tale
Timeline
Front Desk Agent
Ibis Bratislava Centrum
04.2022 - 02.2024
Assembly Worker
Seoyon E-Hwa Slovakia
10.2021 - 03.2022
Cashier (during University Studies)
Agency P.J.Servis S.r.o.
06.2021 - 09.2021
Warehouse Worker at Alza (during University)
Agency P.J. Servis S.r.o.
06.2020 - 12.2020
Master - Journalism
Comenius University
09.2016 - 08.2021
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